
„Sonova Group“ kuria ir teikia klausos priežiūros bei asmeninio garso sprendimus žmonėms, turintiems klausos sutrikimų. Įmonės asortimentą sudaro klausos aparatai, kochleariniai implantai, asmeniniai garso įrenginiai ir audiologinės priežiūros paslaugos, kurias papildo tokie verslo padaliniai kaip „Hearing Instruments“ ir „Audiological Care“. 1947 m. įkurta ir Šveicarijos Štefos mieste būstinę turinti „Sonova“ veikia daugiau nei 100 šalių per tokius prekės ženklus kaip „Phonak“ ir „Unitron“, derindama klausos technologijas su klinikine bei klientų priežiūra.
Regional Director, Hearing Care
Lead Sonova’s AudioNova hearing-care operations across Washington, overseeing sales performance, clinic growth, compliance, and team development. The role focuses on customer-centered care and regional leadership.
110 000 $ – 130 000 $ / metai
Darbas vietojeVisas etatasVadovasPrivaloma Kalba: anglųDirektoriusAprašymas
- Lead regional managers, hearing care professionals, and support staff across the assigned territory.
- Guide the sales team toward revenue, ASP, gross margin, LCM, Help Rate, and Same Day Help targets.
- Hire, coach, develop, and manage performance for hearing care professionals and support employees.
- Support organizational change initiatives.
- Encourage teams to follow AudioNova policies and procedures.
- Promote customer-centered service through the MEET customer journey.
- Oversee compliance with HIPAA, professional licensing, state continuing education requirements, billing rules, and audiological standards.
- Partner on talent development, performance reviews, succession planning, and performance management.
- Develop strategies to strengthen engagement across the region.
- Track industry trends and developments.
- Coordinate with Real Estate, Facilities & Branding on clinic openings, closures, renovations, refreshes, and capital projects.
- Integrate clinics and employees acquired through acquisitions or established as greenfield sites.
- Build a workplace culture that reflects AudioNova’s values and vision.
- Assist the Senior Director of Sales with strategic projects.
- Ensure adherence to local, state, and federal laws and AudioNova brand standards.
- Handle other assigned duties and responsibilities.
Reikalavimai
- Bachelor’s degree or equivalent experience required; MBA preferred.
- Willingness to travel up to 50–60%.
- Experience in hearing healthcare, medical retail, or retail is an advantage.
- Professional verbal, written, and virtual communication skills.
- Strong business acumen.
- Marketing and promotional experience.
- Analytical and problem-solving ability.
- Leadership, coaching, mentoring, and counseling skills.
- Experience managing multiple locations.
- Proficiency with Microsoft Office and Outlook, particularly PowerPoint and Excel.
- At least 2–3 years of relevant multi-unit management experience.
- Hearing healthcare management experience is an advantage.
- Demonstrated success in marketing, sales, and business growth in a high-touch, customer-focused setting.
Privalumai
- 25% annual bonus.
- Quarterly incentives.
- Equal opportunity employment.
- Reasonable accommodation during the application and/or interview process.
- Confidential application process.