Sonova Group есту қабілеті төмен адамдарға арналған есту денсаулығы мен жеке аудио шешімдерін әзірлеп, ұсынады. Компанияның портфеліне есту аппараттары, кохлеарлық импланттар, жеке аудио құрылғылары және аудиологиялық күтім қызметтері кіреді; бұл бағыттарды Hearing Instruments және Audiological Care сияқты бизнес бөлімшелері қолдайды. 1947 жылы негізі қаланған, штаб-пәтері Швейцарияның Штефа қаласында орналасқан Sonova Phonak және Unitron сияқты брендтері арқылы 100-ден астам елде жұмыс істейді, есту технологияларын клиникалық және клиенттерге қызмет көрсету көмегімен ұштастырады.
Regional Director, Hearing Care
Lead Sonova’s AudioNova hearing-care operations across Washington, overseeing sales performance, clinic growth, compliance, and team development. The role focuses on customer-centered care and regional leadership.
Америка Құрама Штаттары
Вашингтон110 000 $ – 130 000 $ / жыл
КеңседеТолық жұмыс күніЖетекшіҚажетті Тіл: ағылшын тіліДиректорСипаттама
- Lead regional managers, hearing care professionals, and support staff across the assigned territory.
- Guide the sales team toward revenue, ASP, gross margin, LCM, Help Rate, and Same Day Help targets.
- Hire, coach, develop, and manage performance for hearing care professionals and support employees.
- Support organizational change initiatives.
- Encourage teams to follow AudioNova policies and procedures.
- Promote customer-centered service through the MEET customer journey.
- Oversee compliance with HIPAA, professional licensing, state continuing education requirements, billing rules, and audiological standards.
- Partner on talent development, performance reviews, succession planning, and performance management.
- Develop strategies to strengthen engagement across the region.
- Track industry trends and developments.
- Coordinate with Real Estate, Facilities & Branding on clinic openings, closures, renovations, refreshes, and capital projects.
- Integrate clinics and employees acquired through acquisitions or established as greenfield sites.
- Build a workplace culture that reflects AudioNova’s values and vision.
- Assist the Senior Director of Sales with strategic projects.
- Ensure adherence to local, state, and federal laws and AudioNova brand standards.
- Handle other assigned duties and responsibilities.
Талаптар
- Bachelor’s degree or equivalent experience required; MBA preferred.
- Willingness to travel up to 50–60%.
- Experience in hearing healthcare, medical retail, or retail is an advantage.
- Professional verbal, written, and virtual communication skills.
- Strong business acumen.
- Marketing and promotional experience.
- Analytical and problem-solving ability.
- Leadership, coaching, mentoring, and counseling skills.
- Experience managing multiple locations.
- Proficiency with Microsoft Office and Outlook, particularly PowerPoint and Excel.
- At least 2–3 years of relevant multi-unit management experience.
- Hearing healthcare management experience is an advantage.
- Demonstrated success in marketing, sales, and business growth in a high-touch, customer-focused setting.
Артықшылықтар
- 25% annual bonus.
- Quarterly incentives.
- Equal opportunity employment.
- Reasonable accommodation during the application and/or interview process.
- Confidential application process.