Aquila
Aquila
Aquila colaborează cu lideri din companii de software pentru a-i ajuta să gestioneze perioadele de tranziție, să își extindă afacerile și să construiască un succes durabil. Compania se concentrează pe liderii de categorie din domeniul SaaS și al software-ului pentru întreprinderi și adoptă o abordare pe termen lung pentru a sprijini liderii în consolidarea organizațiilor lor și în urmărirea următoarei etape de creștere.

Virtual Financial Aid Officer – U.S. Remote

Process Title IV financial aid for clock-hour students at FAME, which provides student information and admissions CRM software for post-secondary schools. Support schools and students through accurate, compliant financial aid administration.

Descriere

  • Independently oversee Title IV aid processing for students in clock-hour programs
  • Review FAFSAs, determine eligibility, and verify supporting information
  • Prepare financial aid awards and packages
  • Process ISIR corrections and disbursements
  • Perform required financial aid calculations
  • Complete professional judgments and dependency overrides
  • Apply federal student aid regulations throughout each stage of processing
  • Review records and documents, identify discrepancies, and resolve issues
  • Work directly with schools and students across FAME’s two service models
  • Explain aid requirements, needed information, and next steps clearly
  • Communicate with assigned schools by phone, email, and virtual meeting
  • Participate in monthly meetings with assigned schools
  • Provide schools and students with updates on financial aid matters
  • Investigate aid-related issues and determine appropriate actions
  • Partner with the remote team to resolve complex issues
  • Organize workload to meet turnaround, productivity, accuracy, and reliability standards
  • Help develop FAME’s expanding Virtual Financial Aid Office

Cerințe

  • Substantial experience in a school financial aid administration department
  • In-depth knowledge of Title IV regulations and compliance requirements for clock-hour schools
  • Extensive experience administering Title IV aid for clock-hour programs
  • Ability to independently handle awarding and packaging, ISIR corrections, verification, professional judgments, dependency overrides, disbursements, and aid calculations
  • Strong analytical capability
  • Exceptional accuracy and attention to detail
  • Self-motivated, organized, and able to work independently
  • Customer service and financial counseling experience
  • Ability to explain complex federal aid rules, eligibility, estimates, and offers in accessible terms
  • Strong written and verbal communication skills
  • Ability to build trusted relationships in a remote setting
  • Ability to balance competing priorities independently within a collaborative remote team
  • Proficiency with Microsoft Office
  • Comfort using financial aid management systems, student information systems, databases, and virtual collaboration tools
  • Experience with FAME software is preferred but not required
  • Availability from 8:00 a.m. to 5:00 p.m. Eastern Time
  • Must be based in the United States

Beneficii

  • Remote work arrangement
  • Full-time position
  • Opportunity to improve access to education directly
  • Work with a portfolio of post-secondary schools and communities
  • Opportunity to develop specialized Title IV and clock-hour aid expertise
  • Ability to suggest improvements, strengthen processes, and shape service delivery
  • Career development opportunities within FAME, Aquila, and Constellation Software
  • Potential for expanded responsibility, leadership, or internal mobility
  • Entrepreneurial culture in a lean work environment
  • Autonomy to explore creative and curious approaches
  • Virtual interview process
  • Disability accommodations available upon request

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