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Civitatis
Civitatis
201 – 500 Angajați
B2CCălătoriiPiață online
Civitatis este o platformă de turism fondată în 2008, care conectează clienții cu activități, excursii și tururi ghidate în destinații din întreaga lume. Platforma sa în limba spaniolă deservește milioane de călători printr-un catalog amplu de experiențe, iar paginile multilingve susțin extinderea sa internațională. Compania activează la intersecția dintre turism, marketplace-uri online și servicii B2C, printr-un model orientat către clienți și oportunități de carieră prezentate alături de informații despre cultura sa și oferta pentru angajați.
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Locurile de muncă ale companiei

Travel Designer I, B2B Groups, Madrid Hybrid

Join Civitatis as a B2B Travel Designer in Madrid, creating tailored group trips, preparing quotes, and converting sales for agencies, partners, and travelers. The role covers personalized itineraries, group services, and end-to-end sales management.

ESSpaniaHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăLimbă Obligatorie: spaniolăDesigner

Descriere

  • Develop sales opportunities and strengthen relationships with travel agencies, partners, and customers
  • Prepare detailed quotations for tours, large-group services, and customized trips
  • Design itineraries and bundle Civitatis services around each group’s profile
  • Manage B2B and B2C sales from initial inquiry through negotiation, confirmation, and payment
  • Handle post-sale changes, cancellations, and special requests
  • Make bookings through the Civitatis.com website and internal tools
  • Support in-store sales when required by the role
  • Track the pipeline of submitted quotations
  • Review conversion rates and first-time-resolution (FTR) times
  • Achieve sales targets for the channel

Cerințe

  • At least three years of experience in tourism, travel agencies, or tour operations, including sales, quoting, or group management
  • Degree or other formal training in Tourism, Commerce, Business Administration, or a related field
  • Additional training in sales or commercial negotiation is advantageous
  • Proficiency with Microsoft Office and Google Workspace
  • Experience using CRM and commercial management or support tools
  • Basic knowledge of B2B accounting and invoicing
  • Strong commercial and conversion focus when working with both end customers and travel agencies
  • Ability to negotiate and close complex sales
  • Proven ability to build strong, lasting commercial relationships with agencies
  • Practical and effective problem-solving skills
  • Availability Monday to Friday from 15:00 to 22:00 and Saturdays from 10:00 to 14:00

Beneficii

  • Flexible working hours, allowing you to manage your start and finish times
  • Compressed summer schedule
  • Hybrid work arrangement
  • Additional work-life balance measures
  • 24 working days of annual leave
  • Option to purchase extra vacation days each year
  • Team-building events, including after-work gatherings, padel tournaments, football, tours, parties, and contests
  • Optional flexible compensation plans
  • Fruit available at the office
  • Gym membership co-financing
  • Professional development plans
  • Ongoing training
  • English classes with native-speaking teachers
  • More than 90,500 activities available at a significant discount
  • Office located in central Madrid on Gran Vía

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