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Civitatis एक यात्रा मार्केटप्लेस है जिसकी स्थापना 2008 में हुई थी। यह दुनिया भर के गंतव्यों में ग्राहकों को गतिविधियों, भ्रमण और निर्देशित यात्राओं से जोड़ता है। इसका स्पेनिश भाषा वाला प्लेटफ़ॉर्म अनुभवों की विस्तृत सूची के माध्यम से लाखों यात्रियों की सेवा करता है, जबकि बहुभाषी पृष्ठ इसके अंतरराष्ट्रीय विस्तार को समर्थन देते हैं। कंपनी यात्रा, ऑनलाइन मार्केटप्लेस और B2C सेवाओं के संगम पर काम करती है। इसका मॉडल ग्राहकों पर केंद्रित है और करियर के अवसरों के साथ कंपनी की संस्कृति तथा कर्मचारियों को मिलने वाली सुविधाओं की जानकारी भी प्रस्तुत की जाती है।
Travel Designer I, B2B Groups, Madrid Hybrid
Join Civitatis as a B2B Travel Designer in Madrid, creating tailored group trips, preparing quotes, and converting sales for agencies, partners, and travelers. The role covers personalized itineraries, group services, and end-to-end sales management.
विवरण
- Develop sales opportunities and strengthen relationships with travel agencies, partners, and customers
- Prepare detailed quotations for tours, large-group services, and customized trips
- Design itineraries and bundle Civitatis services around each group’s profile
- Manage B2B and B2C sales from initial inquiry through negotiation, confirmation, and payment
- Handle post-sale changes, cancellations, and special requests
- Make bookings through the Civitatis.com website and internal tools
- Support in-store sales when required by the role
- Track the pipeline of submitted quotations
- Review conversion rates and first-time-resolution (FTR) times
- Achieve sales targets for the channel
आवश्यकताएँ
- At least three years of experience in tourism, travel agencies, or tour operations, including sales, quoting, or group management
- Degree or other formal training in Tourism, Commerce, Business Administration, or a related field
- Additional training in sales or commercial negotiation is advantageous
- Proficiency with Microsoft Office and Google Workspace
- Experience using CRM and commercial management or support tools
- Basic knowledge of B2B accounting and invoicing
- Strong commercial and conversion focus when working with both end customers and travel agencies
- Ability to negotiate and close complex sales
- Proven ability to build strong, lasting commercial relationships with agencies
- Practical and effective problem-solving skills
- Availability Monday to Friday from 15:00 to 22:00 and Saturdays from 10:00 to 14:00
लाभ
- Flexible working hours, allowing you to manage your start and finish times
- Compressed summer schedule
- Hybrid work arrangement
- Additional work-life balance measures
- 24 working days of annual leave
- Option to purchase extra vacation days each year
- Team-building events, including after-work gatherings, padel tournaments, football, tours, parties, and contests
- Optional flexible compensation plans
- Fruit available at the office
- Gym membership co-financing
- Professional development plans
- Ongoing training
- English classes with native-speaking teachers
- More than 90,500 activities available at a significant discount
- Office located in central Madrid on Gran Vía
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