Perry Homes
Perry Homes
Perry Homes este o companie de construcții de locuințe cu sediul în Texas, deținută de o femeie, înființată în 1967. Compania proiectează și construiește locuințe de lux și case unifamiliale pregătite pentru mutare în Texas și pe anumite piețe din Florida, deservind cumpărători cu stiluri de viață și din comunități diverse. Serviciile sale rezidențiale includ un serviciu New Home Concierge, instrumente online pentru gestionarea contului și urmărirea construcției, funcții integrate pentru case inteligente și o garanție pentru locuințele noi. Perry Homes activează la intersecția dintre construcții și sectorul imobiliar rezidențial, prin echipe care sprijină proiectarea, dezvoltarea, construcția și experiența clienților asociată locuințelor sale.

Temporary Customer Service Representative

Support Perry Homes homeowners through warranty operations, answering questions and resolving service issues. Coordinate invoice reconciliation, customer updates, and communication with construction teams and other stakeholders.

Descriere

  • Act as a main contact for homeowners, project managers, construction leaders, vendors, tradespeople, and other stakeholders.
  • Walk customers through warranty procedures and explain home maintenance.
  • Answer questions and provide information about Perry Homes purchases.
  • Handle dissatisfied customers professionally and help defuse concerns.
  • Respond to inquiries and resolve problems by phone and email.
  • Help homeowners and construction staff address warranty service issues.
  • Work with Construction to investigate and resolve invoice discrepancies.
  • Reply promptly and keep customers and stakeholders updated on progress.
  • Coordinate administrative warranty matters between homeowners and Construction.
  • Reconcile purchase orders and invoices for payment.
  • Stay informed about the company’s products, services, and systems.
  • Check trackers, spreadsheets, reports, and company databases to verify details and resolve issues.

Cerințe

  • High school diploma or equivalent.
  • At least three years of relevant customer service experience, preferably in the building industry.
  • Demonstrated computer proficiency.
  • Working knowledge of Microsoft Office, including Outlook, Excel, Word, and PowerPoint.

Beneficii

  • Medical, dental, and vision coverage.
  • Financial planning resources.
  • Family and lifestyle benefits.
  • Opportunities for growth and development.
  • Collaborative, inclusive, fast-paced, people-first culture.
  • Stable company with a strong market reputation.

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