Perry Homes je teksaški graditelj stanovanjskih objektov v lasti ženske, ustanovljen leta 1967. Podjetje načrtuje in gradi luksuzne enodružinske hiše, pripravljene na vselitev, v Teksasu in na izbranih trgih Floride ter nagovarja kupce z različnimi življenjskimi slogi in potrebami v različnih skupnostih. Njegove stanovanjske storitve vključujejo svetovalca za nov dom, spletna orodja za upravljanje računa in spremljanje gradnje, vgrajene funkcije pametnega doma ter garancijo za nov dom. Perry Homes deluje na stičišču gradbeništva in stanovanjskih nepremičnin, pri čemer njegove ekipe podpirajo načrtovanje, razvoj, gradnjo in uporabniško izkušnjo, povezano z njegovimi domovi.
Temporary Customer Service Representative
Support Perry Homes homeowners through warranty operations, answering questions and resolving service issues. Coordinate invoice reconciliation, customer updates, and communication with construction teams and other stakeholders.
Opis
- Act as a main contact for homeowners, project managers, construction leaders, vendors, tradespeople, and other stakeholders.
- Walk customers through warranty procedures and explain home maintenance.
- Answer questions and provide information about Perry Homes purchases.
- Handle dissatisfied customers professionally and help defuse concerns.
- Respond to inquiries and resolve problems by phone and email.
- Help homeowners and construction staff address warranty service issues.
- Work with Construction to investigate and resolve invoice discrepancies.
- Reply promptly and keep customers and stakeholders updated on progress.
- Coordinate administrative warranty matters between homeowners and Construction.
- Reconcile purchase orders and invoices for payment.
- Stay informed about the company’s products, services, and systems.
- Check trackers, spreadsheets, reports, and company databases to verify details and resolve issues.
Zahteve
- High school diploma or equivalent.
- At least three years of relevant customer service experience, preferably in the building industry.
- Demonstrated computer proficiency.
- Working knowledge of Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
Ugodnosti
- Medical, dental, and vision coverage.
- Financial planning resources.
- Family and lifestyle benefits.
- Opportunities for growth and development.
- Collaborative, inclusive, fast-paced, people-first culture.
- Stable company with a strong market reputation.