Amadeus este o companie globală de tehnologie pentru călătorii, care deservește companii aeriene, aeroporturi, autorități de frontieră, distribuitori de călătorii, echipe de călătorii corporative și furnizori de servicii de ospitalitate. Software-ul său bazat pe cloud și soluțiile IT sprijină rezervările, serviciile pentru pasageri, operațiunile de călătorie, plățile și analiza datelor, contribuind la conectarea organizațiilor din întregul ecosistem al călătoriilor. Compania combină platforme SaaS, integrări pentru întreprinderi, inteligență în domeniul călătoriilor și tehnologii scalabile pentru industria călătoriilor și turismului.
Senior Sales and Account Manager at Amadeus Miami Hybrid
Lead enterprise IT sales, renewals, and account growth for Amadeus, a global travel technology company. Collaborate with Customer Success and pre-sales teams to expand customer value.
Descriere
- Drive account development strategies that support sustainable regional and global growth
- Create plans that advance business objectives and sustain a dependable IT sales pipeline
- Set goals for customer engagement, commercial expansion, solution adoption, and marketing
- Maintain Account Development Plans that align with Customer Success Plans
- Cultivate senior customer relationships and identify potential new business opportunities
- Lead pre-sales work such as solution workshops and product demonstrations
- Maintain accurate contracts and manage customer acquisition and renewal activities
- Coordinate customer requests through prompt follow-up and clear communication
- Encourage effective adoption of Amadeus technology while supporting performance and service objectives
- Collaborate with Customer Success Managers and pre-sales teams to retain and expand the IT solutions portfolio
- Lead business reviews, executive meetings, and collaborative marketing activities
- Provide support to global colleagues, including Account Managers and Customer Success Managers
- Run account team meetings to monitor plan execution and coordinate next steps
- Oversee sales processes and keep customer records accurate in Salesforce
- Escalate customer concerns, including billing issues, and contribute to product lifecycle discussions
Cerințe
- Significant commercial leadership experience, or equivalent expertise, in IT solution sales, marketing, account management, or project management
- Extensive experience selling enterprise IT solutions and supporting complex B2B implementations
- Professional experience in commercial business environments
- Travel industry experience is strongly valued
- Proven ability to collaborate with teams across different backgrounds, locations, and perspectives
- Degree in Business Administration, Sales, Marketing, or a related discipline, or equivalent professional experience
- Experience managing sales workflows and maintaining accurate customer records in Salesforce
Beneficii
- Compensation package that may include salary, bonus, equity, and benefits
- Training provided while working
- Structured learning opportunities
- Supportive workplace focused on career development and personal and family life
- Diverse and inclusive community
- Equal employment opportunity