Amadeus एक वैश्विक यात्रा प्रौद्योगिकी कंपनी है, जो एयरलाइनों, हवाई अड्डों, सीमा प्राधिकरणों, यात्रा विक्रेताओं, कॉर्पोरेट यात्रा टीमों और आतिथ्य सेवा प्रदाताओं को सेवाएँ देती है। इसके क्लाउड-आधारित सॉफ़्टवेयर और आईटी समाधान आरक्षण, यात्री सेवाओं, यात्रा संचालन, भुगतान और विश्लेषण का समर्थन करते हैं तथा यात्रा पारिस्थितिकी तंत्र से जुड़े संगठनों के बीच संपर्क स्थापित करने में मदद करते हैं। कंपनी यात्रा और पर्यटन उद्योग के लिए SaaS प्लेटफ़ॉर्म, एंटरप्राइज़ इंटीग्रेशन, यात्रा संबंधी इंटेलिजेंस और विस्तार योग्य प्रौद्योगिकी का संयोजन करती है।
Senior Sales and Account Manager at Amadeus Miami Hybrid
Lead enterprise IT sales, renewals, and account growth for Amadeus, a global travel technology company. Collaborate with Customer Success and pre-sales teams to expand customer value.
विवरण
- Drive account development strategies that support sustainable regional and global growth
- Create plans that advance business objectives and sustain a dependable IT sales pipeline
- Set goals for customer engagement, commercial expansion, solution adoption, and marketing
- Maintain Account Development Plans that align with Customer Success Plans
- Cultivate senior customer relationships and identify potential new business opportunities
- Lead pre-sales work such as solution workshops and product demonstrations
- Maintain accurate contracts and manage customer acquisition and renewal activities
- Coordinate customer requests through prompt follow-up and clear communication
- Encourage effective adoption of Amadeus technology while supporting performance and service objectives
- Collaborate with Customer Success Managers and pre-sales teams to retain and expand the IT solutions portfolio
- Lead business reviews, executive meetings, and collaborative marketing activities
- Provide support to global colleagues, including Account Managers and Customer Success Managers
- Run account team meetings to monitor plan execution and coordinate next steps
- Oversee sales processes and keep customer records accurate in Salesforce
- Escalate customer concerns, including billing issues, and contribute to product lifecycle discussions
आवश्यकताएँ
- Significant commercial leadership experience, or equivalent expertise, in IT solution sales, marketing, account management, or project management
- Extensive experience selling enterprise IT solutions and supporting complex B2B implementations
- Professional experience in commercial business environments
- Travel industry experience is strongly valued
- Proven ability to collaborate with teams across different backgrounds, locations, and perspectives
- Degree in Business Administration, Sales, Marketing, or a related discipline, or equivalent professional experience
- Experience managing sales workflows and maintaining accurate customer records in Salesforce
लाभ
- Compensation package that may include salary, bonus, equity, and benefits
- Training provided while working
- Structured learning opportunities
- Supportive workplace focused on career development and personal and family life
- Diverse and inclusive community
- Equal employment opportunity