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Fragomen
Fragomen
5.001 – 10.000 Angajați
ConformitateConsultanțăJuridic
Fragomen este o companie globală de servicii juridice, consultanță și conformitate, specializată în imigrație și mobilitatea forței de muncă. Echipa sa de avocați specializați în imigrație, consilieri juridici și consultanți sprijină angajatorii și persoanele fizice în gestionarea programelor de imigrație, planificarea mobilității, conformitate și nevoi de consultanță conexe. Compania publică, de asemenea, cercetări și alerte privind imigrația, oferă perspective regionale, organizează evenimente și seminare online și elaborează îndrumări privind politicile și conformitatea prin intermediul Centrului său pentru strategie și perspective aplicate. Inițiativele tehnologice și parteneriatele strategice sprijină în continuare identitatea digitală, conformitatea în materie de imigrație și forța de muncă mobilă la nivel internațional.
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Locurile de muncă ale companiei

Senior Manager, Client Services – Houston (Hybrid)

Lead Fragomen Nomadic’s US client services function, managing teams and strategic relationships. Oversee immigration, business travel, and cross-border compliance services across the Americas.

USStatele Unite ale AmericiiMAMassachusettsTXTexas
109.000 $ – 151.000 $ / an
HibridNormă întreagăSeniorLimbă Obligatorie: englezăReprezentant Servicii CliențiServicii pentru clienți

Descriere

  • Lead the US Nomadic commercial team and provide senior operational oversight
  • Manage US-based Client Services Managers directly
  • Coach managers and build stronger leadership capabilities
  • Advise on operational, client, and people matters, including escalations
  • Assign responsibilities and resources across the US operation
  • Foster collaboration between US staff and Nomadic colleagues in other regions
  • Develop relationships with key US and global clients
  • Manage strategic accounts and complex client matters
  • Support retention through proactive engagement, service reviews, and emerging-needs analysis
  • Find opportunities to expand client relationships and introduce additional Nomadic services
  • Contribute to client pitches, demonstrations, RFPs, and commercial discussions
  • Develop business opportunities across the United States and wider Americas
  • Represent Fragomen Nomadic at industry events, conferences, and networking activities
  • Contribute to regional strategy and business planning
  • Track US operational performance, service quality, and client trends
  • Identify ways to improve efficiency, consistency, and scalability
  • Help implement global Nomadic initiatives across the Americas
  • Act as a senior escalation point
  • Connect operational delivery with commercial priorities and growth strategy

Cerințe

  • Substantial experience in global mobility, immigration, business travel, professional services, or a related discipline
  • Track record of managing and developing teams, including experienced managers
  • Strong client relationship management experience with senior stakeholders
  • Commercial judgment and the ability to develop opportunities with current and prospective clients
  • Experience contributing to business development, proposals, pitches, or strategic account growth
  • Proven leadership, coaching, and stakeholder management skills
  • Excellent written, verbal, and presentation abilities
  • Ability to work effectively within a global matrix organization
  • Proactive, commercially focused approach that balances service quality with growth goals
  • Experience in business travel immigration, consular services, or cross-border compliance is especially valuable
  • Successful completion of pre-employment screening
  • Legal authorization to work in the position’s location

Beneficii

  • Employee benefits offering
  • 401(k) plan
  • Paid time off

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