Luzern eCommerce ajută mărcile de produse de consum să se dezvolte pe marketplace-uri, prin media de retail și prin canale de vânzare directă către consumatori. Serviciile sale gestionate includ administrarea marketplace-urilor pe platforme precum Amazon, eBay și Zalando; comerțul social; lansarea de magazine online D2C; Amazon Ads și DSP; conținut; procesarea comenzilor și logistică; servicii de Merchant of Record; precum și operațiuni de comerț electronic de amploare. Compania combină aceste servicii cu o tehnologie proprie de inteligență artificială și utilizează un model de consignație și de împărțire a succesului, conceput pentru a-și alinia interesele comerciale cu cele ale clienților. Luzern eCommerce operează în peste 40 de țări și are birouri în Dublin, Londra și Barcelona.
Senior Ecommerce Acceleration Manager – Dublin (Hybrid)
Lead key accounts and account managers for global consumer brands, overseeing marketplace and direct-to-consumer ecommerce delivery. Drive sales, campaigns, launches, and client growth in a hybrid role based in Dublin.
Descriere
- Act as the main contact for high-value clients.
- Build and strengthen relationships with key accounts.
- Lead account managers as a senior member of the Ecommerce Acceleration team.
- Coach direct reports on best practices, process improvements, and high-quality execution.
- Understand client strategies and stakeholder needs, then identify growth opportunities across key accounts.
- Oversee daily work to deliver marketplace and direct-to-consumer objectives.
- Advise the manager and Senior Leadership Team on strategy.
- Balance the needs of multiple clients with internal priorities.
- Deliver sales targets and identify risks and opportunities that could affect performance.
- Support end-to-end ecommerce operations for key accounts, including marketplace and direct-to-consumer content and pricing, order processing, inventory, and customer service.
- Work with Ecommerce Operations and Marketing on promotional campaigns and product launches.
- Encourage knowledge sharing among Ecommerce Acceleration Managers and Executives.
- Build trusted partnerships with key stakeholders and executive sponsors.
Cerințe
- At least five years of senior account management experience, with strong industry experience.
- Strong leadership and people management skills.
- Excellent spoken and written communication skills.
- Confident presentation skills.
- A bachelor’s degree in business, marketing, or sciences.
- Ability to work strategically while attending to detail.
- Careful attention to detail.
- Ability to manage and prioritise requirements across multiple clients.
- Ability to delegate work effectively to internal teams.
- Ability to manage client expectations.
- Strong interpersonal and communication skills.
- Strong analytical skills.
- Ability to assess data and produce useful insights.
- Essential proficiency with Microsoft Office.
- Marketplace selling experience, such as on Amazon or eBay, is desirable.
- Direct-to-consumer ecommerce experience is desirable.
- Amazon Vendor management experience is desirable.
- Amazon Marketing experience is desirable.
Beneficii
- Attractive salary package with benefits.
- Competitive annual leave.
- Flexible working arrangements.
- Access to learning and development programmes.
- An inclusive, sociable, and collaborative workplace.
- Employee Assistance Programme (EAP).
- Quarterly company-sponsored social events.