Brave Bison este o companie de media, marketing și tehnologie axată pe sprijinirea brandurilor în construirea, implicarea și monetizarea audiențelor digitale. Activitatea sa acoperă media bazată pe performanță, SEO organic, relații publice digitale, campanii în rețelele sociale și prin influenceri, implicarea fanilor și experiențe digitale susținute de tehnologie. Prin rețeaua sa de media digitală, consultanța pentru creștere și soluțiile creative de publicitate, Brave Bison reunește conținutul, datele și capabilitățile platformelor pentru a sprijini descoperirea brandurilor, conversia clienților și veniturile din publicitate prin canalele sociale și de căutare. Compania deservește clienți din zona de consum și din sectorul enterprise la nivel mondial, dezvoltând în același timp produse și servicii concepute pentru a extinde comunitățile de fani și oportunitățile comerciale digitale.
Senior Client Partner – 12-Month Maternity Cover (Hybrid, UK)
Lead client services teams, senior relationships, and commercial performance for Brave Bison Performance. Shape digital media, SEO, and integrated growth strategies for major brands.
Descriere
- Lead and motivate a team of Business Directors, Account Directors, Senior Account Managers, Account Managers, and Account Executives
- Manage performance reviews, one-to-ones, appraisals, SMART goals, and performance concerns
- Provide pastoral guidance and support professional development
- Review resource plans and rebalance team capacity as needed
- Assist with recruitment and workforce planning
- Act as the operational lead for campaign strategy and the escalation contact for key accounts
- Run quarterly business reviews, half-yearly business reviews, and strategic account reviews
- Build integrated account plans with Heads of Delivery
- Define quality standards for proposals, PCAs, monthly reports, QBRs, and HBRs
- Oversee account planning, forecasting, and project management
- Take ownership of team revenue targets and performance
- Find and convert opportunities to grow existing revenue
- Lead and contribute to new-business pitches
- Coordinate with Finance on invoicing and monthly billing reconciliation
- Track margin and gross profit results
- Drive initiatives within the Client Services roadmap
- Partner with Tech & Innovation to automate reporting
- Refine processes and ways of working
- Help evaluate and implement Client Services tools and systems
- Collaborate with marketing to promote client work externally
- Create and test long-term tools, products, and workflow improvements
- Diagnose structural challenges and develop practical frameworks to resolve them
- Partner with leadership to define and roll out leading practices
- Help the agency prepare for changes in performance marketing, AI, and search
Cerințe
- At least eight years of experience spanning digital disciplines in a fast-moving environment
- Substantial senior agency experience in performance marketing
- Background leading both teams and clients
- Demonstrated success managing complex, scaled multi-channel accounts and delivering commercial outcomes
- Strong practical knowledge of paid media and organic search
- Experience managing and developing client services teams
- Record of finding and converting expansion opportunities within existing accounts
- Working understanding of margins and forecasting
- Ability to turn data into clear strategic direction
- Excellent communication skills across board presentations, decks, and written work
- Highly organised, composed, and effective under pressure
- Active interest in performance marketing, AI, search developments, and emerging channels
- Collaborative working style
Beneficii
- Flexible working arrangements allow choice over when and where you work
- Private medical insurance
- Income protection cover
- Calm subscription
- 25 days of annual leave, rising to 27 after three years and up to 30 days
- Company-wide Christmas closure without using annual leave
- Paid birthday day off
- Summer hours with a 15:00 finish every Friday from June through August
- Unlimited online coaching and mental health support through OpenUp
- Option to work abroad for up to one month each year
- Performance and salary reviews twice annually
- Employee pension scheme
- Enhanced maternity, paternity, and adoption leave package
- Discounted gym memberships
- Complimentary eye tests