Federau Insurance and Financial Services Inc.
Federau Insurance and Financial Services Inc.
Federau Insurance and Financial Services Inc. este o agenție State Farm care deservește persoane fizice, familii și întreprinderi mici din birourile sale din Carmel și Westfield, Indiana. Condusă de agentul Drew Federau, agenția îi ajută pe clienți să evalueze acoperiri personale și comerciale, inclusiv asigurări auto, pentru locuință, apartament, chiriași, de viață, de sănătate, pentru afaceri, activități recreative și animale de companie. Serviciile sale includ, de asemenea, servicii bancare, produse de investiții și anuități. Federau Insurance sprijină clienții din Indiana, Michigan, Ohio și Illinois prin asistență la sediu și la distanță, oferind servicii în engleză și spaniolă axate pe îndrumare practică, oferte personalizate, asistență pentru despăgubiri și relații durabile cu clienții.

Remote Customer Service Representative, State Farm Insurance

Provide remote customer service for State Farm policyholders and claims. Handle inquiries, policy updates, records, and follow-up for an Indianapolis agency.

Descriere

  • Deliver customer experiences that contribute to agency growth
  • Resolve customer questions and concerns
  • Collaborate with fellow agency team members
  • Identify and anticipate the needs of community members
  • Respond to inquiries and explain policy information
  • Support policy changes and account updates
  • Process insurance claims and conduct customer follow-up
  • Keep precise records of customer interactions

Cerințe

  • Strong communication and interpersonal abilities
  • Highly organized, detail-focused, and capable of managing multiple tasks
  • Previous State Farm experience is required
  • Availability to work during Eastern Standard Time hours
  • Willingness to complete a thorough background investigation confirming a clear criminal history
  • Ability to submit application details, including contact information and employment history

Beneficii

  • Performance-based bonus
  • Flexible work schedule
  • Advancement opportunities
  • Training and professional development
  • Comprehensive benefits and rewards package

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