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Reguvis
Reguvis
51 – 200 Angajați
ConstrucțiiConsultanțăJuridic
Reguvis este o editură profesională germană și un furnizor de servicii digitale destinat specialiștilor care lucrează cu cerințe de reglementare, juridice și tehnice. Oferta sa combină cărți și reviste de specialitate cu baze de date online, aplicații digitale, abonamente și formare prin intermediul evenimentelor academiei. Compania abordează subiecte practice precum controlul exporturilor, construcțiile, evaluarea proprietăților imobiliare, achizițiile publice, serviciile sociale și conformitatea.
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Locurile de muncă ale companiei

Product Expert – Customs and Foreign Trade Data (Hybrid, Germany)

Join Reguvis as a product expert supporting customers with customs and foreign trade data solutions. Help users integrate and apply customs tariffs, sanctions lists, and rules of origin.

DEGermaniaHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: germanăLimbă Obligatorie: englezăManager de marketing de conținut

Descriere

  • Act as the primary support contact for customers and business partners using the Customs & Foreign Trade product portfolio.
  • Respond to support requests quickly and focus on practical, effective solutions.
  • Build detailed knowledge of TARIFE Premium / Export, HADDEX Sanctions Lists, Rules of Origin & Preferences, and their practical applications.
  • Help customers and partners integrate the products into their existing system environments.
  • Recognize customer needs and contribute insights to product development and process improvement.
  • Deliver enhancements together with subject-matter experts and IT colleagues.
  • Carry out day-to-day product maintenance activities.
  • Keep product and process documentation accurate and dependable.
  • Provide backup for quotations, license assessments, and order processing during busy periods and staff absences.
  • Coordinate customer requests across the relevant internal teams.

Cerințe

  • Completed commercial or technical vocational training.
  • Hands-on experience with foreign trade data products and their integration into software solutions.
  • Working knowledge of customs tariffs, sanctions lists, and rules of origin.
  • Initial experience in customer service, customer care, or customer success, preferably within customs, foreign trade, or compliance.
  • Proficiency with Microsoft Office applications.
  • Experience with SAP GTS, Klopotek, HubSpot, or similar systems is beneficial.
  • Communicate confidently and work conscientiously in a structured manner.
  • Demonstrate strong analytical capabilities.
  • Very good German and English skills at C1 level.
  • Enjoy customer-facing work and bring resilience, teamwork, and a commitment to sustainable solutions.

Beneficii

  • Mobile office arrangement.
  • 35-hour working week.
  • Flexible hybrid working options.
  • Broad opportunity to help shape processes, structures, and systems.
  • Support for personal development and knowledge exchange.
  • Open communication, direct decision-making paths, and collaborative teamwork.
  • Public transport pass.
  • Health and wellness programs.
  • Access to benefits such as Urban Sports Club and Gympass.

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