Reguvis
Reguvis
51 – 200 Қызметкерлер
КонсалтингҚұқықҚұрылыс
Reguvis — нормативтік, құқықтық және техникалық талаптармен жұмыс істейтін мамандарға қызмет көрсететін Германияның кәсіби баспасы әрі цифрлық қызметтер провайдері. Компания мамандандырылған кітаптар мен журналдарды онлайн дерекқорлармен, цифрлық қолданбалармен, жазылымдармен және академия іс-шаралары арқылы ұсынылатын оқыту бағдарламаларымен ұштастырады. Оның практикалық бағыттарына экспорттық бақылау, құрылыс, жылжымайтын мүлікті бағалау, мемлекеттік сатып алу, әлеуметтік қызметтер және комплаенс кіреді.

Product Expert – Customs and Foreign Trade Data (Hybrid, Germany)

Join Reguvis as a product expert supporting customers with customs and foreign trade data solutions. Help users integrate and apply customs tariffs, sanctions lists, and rules of origin.

Сипаттама

  • Act as the primary support contact for customers and business partners using the Customs & Foreign Trade product portfolio.
  • Respond to support requests quickly and focus on practical, effective solutions.
  • Build detailed knowledge of TARIFE Premium / Export, HADDEX Sanctions Lists, Rules of Origin & Preferences, and their practical applications.
  • Help customers and partners integrate the products into their existing system environments.
  • Recognize customer needs and contribute insights to product development and process improvement.
  • Deliver enhancements together with subject-matter experts and IT colleagues.
  • Carry out day-to-day product maintenance activities.
  • Keep product and process documentation accurate and dependable.
  • Provide backup for quotations, license assessments, and order processing during busy periods and staff absences.
  • Coordinate customer requests across the relevant internal teams.

Талаптар

  • Completed commercial or technical vocational training.
  • Hands-on experience with foreign trade data products and their integration into software solutions.
  • Working knowledge of customs tariffs, sanctions lists, and rules of origin.
  • Initial experience in customer service, customer care, or customer success, preferably within customs, foreign trade, or compliance.
  • Proficiency with Microsoft Office applications.
  • Experience with SAP GTS, Klopotek, HubSpot, or similar systems is beneficial.
  • Communicate confidently and work conscientiously in a structured manner.
  • Demonstrate strong analytical capabilities.
  • Very good German and English skills at C1 level.
  • Enjoy customer-facing work and bring resilience, teamwork, and a commitment to sustainable solutions.

Артықшылықтар

  • Mobile office arrangement.
  • 35-hour working week.
  • Flexible hybrid working options.
  • Broad opportunity to help shape processes, structures, and systems.
  • Support for personal development and knowledge exchange.
  • Open communication, direct decision-making paths, and collaborative teamwork.
  • Public transport pass.
  • Health and wellness programs.
  • Access to benefits such as Urban Sports Club and Gympass.

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