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hey contact heroes GmbH
hey contact heroes GmbH
501 – 1.000 Angajați
B2BB2CTehnologie HR
hey contact heroes GmbH este o companie axată pe servicii pentru clienți, care activează în domeniile B2B, B2C și HR Tech. Activitatea sa se concentrează pe oferirea unor experiențe excelente clienților, într-un mediu colaborativ și inovator, cu roluri disponibile pentru persoane care lucrează de oriunde din Germania. Compania promovează egalitatea de șanse, diversitatea și incluziunea, precum și dezvoltarea profesională în diferite etape ale carierei. De asemenea, încurajează implicarea angajaților prin stimulente bazate pe împărțirea profitului, ceea ce face ca mediul său de lucru să fie relevant pentru candidații care caută o organizație orientată către oameni și cu oportunități de creștere.
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Locurile de muncă ale companiei

Junior Outbound Telesales Team Lead - Remote in Germany

Lead and develop an outbound telesales team for hey contact heroes, an international customer-service provider. This full-time role is fully remote within Germany.

DEGermaniaRemoteNormă întreagăSeniorLimbă Obligatorie: germanăVânzăriVânzări telefonice

Descriere

  • Lead the outbound telesales team across functional and operational activities
  • Manage team performance and development using relevant sales KPIs and targets
  • Run regular coaching sessions, feedback conversations, and call reviews
  • Motivate team members while strengthening their sales capabilities
  • Spot improvement opportunities and put suitable actions into practice
  • Maintain quality, productivity, and target attainment in daily operations
  • Coordinate closely with Operations and other internal stakeholders

Cerințe

  • At least six months of experience as a Team Lead, Coach, or comparable sales or outbound leadership professional, or at least 12 months as an Outbound Agent
  • Practical experience in telesales or telephone-based sales
  • Strong knowledge of sales metrics and performance management
  • A genuine interest in leading, motivating, and developing people
  • Excellent communication, confident decision-making, and a solution-focused approach
  • A self-directed, organized, and dependable working style
  • Residence in Germany
  • An application with a CV and brief information about experience leading and developing outbound or sales teams

Beneficii

  • Fully remote work from anywhere in Germany
  • A position with significant responsibility and the opportunity to create meaningful impact
  • Fast decision-making and direct communication channels
  • A dynamic workplace offering substantial autonomy
  • A team that welcomes ideas and supports professional growth
  • Modern digital ways of working

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