hey contact heroes GmbH
hey contact heroes GmbH
501 – 1,000 कर्मचारी
B2BB2Cएचआर टेक
hey contact heroes GmbH ग्राहक सेवा पर केंद्रित कंपनी है, जो B2B, B2C और HR Tech क्षेत्रों में काम करती है। इसका कार्य सहयोगात्मक और नवोन्मेषी वातावरण के माध्यम से बेहतर ग्राहक अनुभव प्रदान करने पर केंद्रित है, और यहाँ जर्मनी में कहीं से भी काम करने वाले लोगों के लिए भूमिकाएँ उपलब्ध हैं। कंपनी समान अवसर, विविधता और समावेशन के साथ-साथ करियर के विभिन्न चरणों में पेशेवर विकास को बढ़ावा देती है। यह लाभ-साझाकरण प्रोत्साहनों के माध्यम से कर्मचारियों की भागीदारी को भी प्रोत्साहित करती है, जिससे इसका कार्यस्थल उन उम्मीदवारों के लिए आकर्षक बनता है जो लोगों-केंद्रित संगठन में विकास के अवसर तलाश रहे हैं।

Junior Outbound Telesales Team Lead - Remote in Germany

Lead and develop an outbound telesales team for hey contact heroes, an international customer-service provider. This full-time role is fully remote within Germany.

विवरण

  • Lead the outbound telesales team across functional and operational activities
  • Manage team performance and development using relevant sales KPIs and targets
  • Run regular coaching sessions, feedback conversations, and call reviews
  • Motivate team members while strengthening their sales capabilities
  • Spot improvement opportunities and put suitable actions into practice
  • Maintain quality, productivity, and target attainment in daily operations
  • Coordinate closely with Operations and other internal stakeholders

आवश्यकताएँ

  • At least six months of experience as a Team Lead, Coach, or comparable sales or outbound leadership professional, or at least 12 months as an Outbound Agent
  • Practical experience in telesales or telephone-based sales
  • Strong knowledge of sales metrics and performance management
  • A genuine interest in leading, motivating, and developing people
  • Excellent communication, confident decision-making, and a solution-focused approach
  • A self-directed, organized, and dependable working style
  • Residence in Germany
  • An application with a CV and brief information about experience leading and developing outbound or sales teams

लाभ

  • Fully remote work from anywhere in Germany
  • A position with significant responsibility and the opportunity to create meaningful impact
  • Fast decision-making and direct communication channels
  • A dynamic workplace offering substantial autonomy
  • A team that welcomes ideas and supports professional growth
  • Modern digital ways of working

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