Kyndryl
Kyndryl
Kyndryl este o companie de servicii pentru infrastructura IT care ajută organizațiile mari să proiecteze, să opereze și să modernizeze medii tehnologice complexe. Activitatea sa include consultanță, servicii cloud, securitate cibernetică, date și inteligență artificială, precum și transformarea spațiului de lucru digital, sprijinind organizații din domenii precum industria auto, sănătatea, serviciile bancare și logistica. Kyndryl combină expertiza în infrastructură cu parteneriatele tehnologice pentru a aborda sistemele esențiale, a reduce complexitatea operațională și a ajuta companiile să se adapteze la nevoile tehnologice în schimbare.

Japanese Language Specialist – Onsite in India

Support Kyndryl clients by managing systems, service tickets, security compliance, and Japanese-language collaboration. Contribute to technology modernization and client service delivery in India.

Descriere

  • Resolve complex platform and service issues while anticipating potential problems
  • Contribute to technology adoption and modernization initiatives for major clients
  • Maintain and manage client systems data
  • Deliver daily operational support and uphold security compliance
  • Coordinate assignment queues and collaborate directly with technicians
  • Prioritize service tickets and provide effective client solutions
  • Advise clients on modernization opportunities
  • Spot potential opportunities for new business
  • Build productive relationships with teams and stakeholders
  • Work with diverse colleagues across multiple client industries

Cerințe

  • Five or more years of experience in a comparable role, ideally within an IT or technical environment
  • Professional fluency in written and spoken Japanese at JLPT N2 level or higher, plus English
  • Strong communication and interpersonal abilities, including explaining technical concepts to non-technical audiences
  • Capacity to work independently while handling competing tasks and deadlines
  • Practical experience with IT service management platforms such as ServiceNow or Jira
  • Experience supporting Japanese clients or working in multicultural teams is preferred
  • A growth-oriented mindset with dedication to ongoing personal and professional development
  • A consistent focus on customer needs and service quality

Beneficii

  • A flexible workplace with a supportive culture
  • Be Well programs supporting financial, mental, physical, and social well-being
  • Individual development objectives supported by ongoing feedback
  • Opportunities to learn current and emerging technologies
  • Certification programs covering Microsoft, Google, and Amazon technologies
  • Coaching and practical, hands-on learning experiences
  • Career planning resources and professional development assistance
  • Employee referral program

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