Operational Excellence Coordinator
G2L LOGÍSTICA
Lead continuous improvement across G2L Logística’s transportation operations, yards, and hubs, connecting data, processes, and execution to stronger productivity and profitability.
Deschide
TDCX oferă soluții pentru experiența clienților, concepute pentru a ajuta companiile să comunice cu clienții lor și să îi sprijine prin mai multe canale. Oferta sa pune accent pe mesageria securizată, care acordă atenție protejării vieții private, permițând totodată participarea în comunități și conversațiile de grup ce mențin interacțiunile organizate și accesibile. Profilul companiei poate fi relevant pentru profesioniștii care explorează oportunități în experiența clienților, serviciile de comunicare și operațiunile conexe de suport pentru afaceri.
Front-End Developer in Singapore
Manage workforce operations for TDCX in Singapore, including attendance, scheduling, and KPI reporting. Maintain accurate workforce data and deliver timely reports in support of the company’s customer experience operations.
Descriere
- Manage leave, attendance, scheduling, and related workforce operations.
- Recommend improvements to tools, resources, procedures, and guidelines to support efficient workflows.
- Track performance trends and prepare monthly and annual agent KPI reports.
- Escalate performance variances to the immediate supervisor for appropriate action.
- Maintain workforce data that is usable, relevant, accurate, representative, and objective.
- Prepare and distribute daily, weekly, monthly, and ad hoc reports to the appropriate recipients on schedule.
- Carry out other duties assigned by management within the employment category and support the effective implementation, maintenance, and continual improvement of TDCX’s Quality Management System.
Cerințe
- A Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Postgraduate Diploma, Professional Degree, or Master’s Degree in any field.
- Relevant work experience of approximately two years is preferred, though fresh graduates may apply.
- Strong time management skills and the drive to exceed expectations.
- Ability to work effectively and manage multiple tasks in a fast-paced environment.
- Comfort using computers and multiple systems, with the ability to learn and adapt to new tools.
- Excellent spoken and written English communication skills, plus proficiency in the language of the supported market.
Beneficii
- Competitive remuneration with additional perks.
- Comprehensive medical, insurance, and social security coverage.
- Modern, high-quality workspaces.
- Employee activities and recognition programs.
- Structured learning and development opportunities.
- A positive workplace culture focused on future growth.
- Convenient location with direct public transport connections.
- Flexible working arrangements.
- Professional coaching and mentoring.
- Opportunity to work for a globally recognized company with numerous industry awards.
Locuri de muncă similare
Customer Experience Coaching Coordinator — NYCM Insurance (Hybrid, New York)
NYCM Insurance
Statele Unite ale Americii
New York52.354 $ – 81.439 $ / an
HibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăAsistență cliențiLead the design and improvement of customer interaction coaching programs at NYCM Insurance. Use coaching metrics and customer feedback to strengthen frontline performance and consistency.
Deschide
Customer Service Project Coordinator
Luminor Group
Lituania2.880 € – 4.320 € / lună
HibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăLimbă Obligatorie: lituanianăManager de proiectCoordinate service transformation and performance initiatives at Luminor, a bank operating across the Baltics. The role covers outsourced provider management, workforce planning, analytics, and service quality.
Deschide
Legal Talent Events Coordinator — Simpson Thacher, New York (Hybrid)
Simpson Thacher & Bartlett LLPStatele Unite ale AmericiiNew York70.000 $ – 85.000 $ / an
HibridNormă întreagăJuniorNivel mediuLimbă Obligatorie: englezăEvenimenteCoordinate recruiting, professional development, and employee engagement events for Simpson Thacher’s Legal Talent team. Oversee event planning, communications, vendors, and onsite logistics in a hybrid New York role.
Deschide
Remote Clinical Quality Assurance Coordinator (RN, LPN, or LVN)
ExamWorksStatele Unite ale Americii24 $ – 31 $ / oră
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăInginer QAReview peer review reports for MCMC, a healthcare utilization and quality review provider, to help ensure clinical accuracy, compliance, and complete documentation. This full-time remote role is open to licensed nurses in the United States.
Deschide
Senior Recruitment Operations Coordinator
CrossCountry Consulting
Coordinate recruiting operations for CrossCountry Consulting’s advisory services, talent systems, and internship program. Manage recruiting data, interview logistics, coordinator processes, and executive candidate experiences.
Deschide
Chief Operating Officer, Social Security Scotland
Scottish Development International
Regatul Unit114.714 £ – 124.172 £ / an
HibridNormă întreagăLiderLimbă Obligatorie: englezăDirector de operațiuniLead Social Security Scotland’s 3,000-person operational workforce, overseeing reliable, person-centred delivery of devolved benefits across Scotland.
Deschide
Facility Coordinator, Cincinnati (Hybrid)
EMCOR Group, Inc.Statele Unite ale Americii
OhioHibridNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăGeneralCoordinate childcare-center facility operations for EMCOR Facilities Services, including work orders, vendors, maintenance requests, invoices, and CMMS updates.
Deschide
Senior Healthcare Claims AR Executive
EXL
Manage outstanding healthcare insurance claims for EXL, including follow-ups, billing inquiries, and cash posting. Work in a HIPAA-compliant environment supporting claims collections and account resolution.
Deschide
PPC Growth Marketing Manager (South Africa, Remote)
Endure Capital
Manage Google Ads, landing page experiments and performance analysis for Numan’s digital healthcare platform. Improve customer acquisition through testing guided by CAC, LTV and payback metrics.
Deschide