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FP Markets (First Prudential Markets)
FP Markets (First Prudential Markets)
201 – 500 Angajați
CriptoFinanțeFintech
FP Markets (First Prudential Markets) este o companie financiară și fintech care operează ca broker Forex și CFD din 2005. Oferta sa de tranzacționare include Forex, indici, acțiuni, mărfuri, metale și CFD-uri pe criptomonede, cu suport pentru platformele MetaTrader 4 și MetaTrader 5, precum și soluții VPS pentru tranzacționare automatizată. Compania se concentrează pe execuția bazată pe tehnologie, spreaduri competitive, asistență pentru clienți în mai multe limbi și servicii concepute atât pentru traderii începători, cât și pentru cei experimentați.
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Locurile de muncă ale companiei

Customer Support Specialist – FP Markets, Cyprus (Hybrid)

Support FP Markets traders in Cyprus by resolving website, trading platform, and product questions. Assist customers through telephone, email, and live chat in a hybrid role.

CYCipruHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăAsistență clienți

Descriere

  • Identify customer issues and respond to inquiries through telephone, email, and live chat
  • Guide clients in using the company website and trading platforms
  • Explain FP Markets products and services through telephone, email, and live chat
  • Provide support to other departments

Cerințe

  • Excellent written and spoken English
  • Additional language skills are advantageous
  • Strong communication abilities across live chat, email, and telephone
  • Customer-focused approach with effective problem-solving skills
  • Previous customer support experience is advantageous
  • Experience in forex, CFDs, or the broader financial services sector is advantageous
  • Adaptability and willingness to learn in a fast-paced setting
  • Availability for Monday-to-Friday rotation shifts from 08:00–16:00 or 16:00–24:00
  • Availability to work public holidays and one Saturday and Sunday each month

Beneficii

  • Employment with a certified Great Place to Work® organization
  • Welcoming, youthful, and multicultural team environment
  • Accessible leadership and mentoring opportunities
  • Structured training and a professional development budget
  • Competitive remuneration package
  • Regular performance evaluations
  • Team activities and international celebrations
  • Modern office with company-provided facilities
  • Free access to sports and wellness facilities throughout the country
  • Free company-provided parking
  • Medical insurance after the probation period
  • Pension fund after the probation period
  • Birthday gift
  • Paid day off on your birthday
  • Visa and work permit assistance when required

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