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TD
TD
Sponsor pentru viza H1BAsigurăriFinanțeServicii bancare
TD este o bancă importantă din America de Nord, care deservește persoane fizice, companii și clienți instituționali prin servicii de banking personal și pentru companii, asigurări, administrarea averii și servicii de valori mobiliare. Modelul său operațional amplu susține oportunități de carieră în domeniul bancar și financiar, cu roluri în regiuni diferite și în diverse arii de expertiză. TD pune, de asemenea, accent pe sustenabilitate, diversitate, echitate, incluziune și impactul asupra comunității, contribuind la o cultură organizațională centrată pe grijă, respect și dezvoltarea angajaților.
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Locurile de muncă ale companiei

Customer Experience Associate – TD Canada Trust

Serve customers at TD Canada Trust branches by processing transactions, offering advice, and providing service. Build customer relationships and recommend banking solutions suited to their needs.

CACanada
22 $ – 28 $ / oră
La sediuNormă parțialăJuniorNivel mediuNu este necesară o diplomăLimbă Obligatorie: englezăAsistență clienți

Descriere

  • Process deposits, withdrawals, and bill payments in line with procedures, regulations, and TD’s Code of Conduct and Ethics.
  • Assess customer needs, recommend suitable banking solutions, and handle confidential matters with discretion.
  • Address and resolve customer concerns, escalating unusual activities when needed.
  • Promote banking solutions to meet assigned goals, and complete business processes accurately and on time.
  • Explain banking solutions and processes to customers clearly.
  • Contribute to team effectiveness and take part in personal performance development.
  • Assist coworkers and keep the team informed about routine activities.
  • Provide quality customer experiences and suggest operational improvements.

Cerințe

  • High school diploma or at least one year of relevant experience.
  • An undergraduate degree or equivalent is an asset.
  • Strong administrative, organizational, planning, and time management skills.
  • Practical knowledge of MS Office, including Word, Excel, and Outlook, and internet use.
  • Use initiative and work accurately with close attention to detail.
  • Manage multiple tasks and shifting priorities.
  • Established customer experience skills.
  • Communicate verbally and in writing in a calm, courteous, and effective way.

Beneficii

  • Health and well-being benefits.
  • Savings and retirement programs.
  • Paid time off.
  • Banking benefits and discounts.
  • Career development opportunities.
  • Reward and recognition programs.
  • Regular development conversations.
  • Training programs.
  • Online learning platform.
  • Mentoring programs.
  • Training and onboarding sessions.
  • Interview accommodations, including accessible meeting rooms and captioning for virtual interviews.

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