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Arch Capital Group Ltd.
Arch Capital Group Ltd.
5.001 – 10.000 Angajați
AsigurăriConsultanțăLogistică
Arch Capital Group Ltd. este o organizație globală de asigurări specializată în asigurări de nișă, reasigurări și asigurări ipotecare. Companiile sale oferă soluții pentru gestionarea și finanțarea riscurilor în mai multe industrii, desfășurându-și activitatea în America de Nord, Europa și Australia. Compania utilizează abordări analitice pentru evaluarea și stabilirea prețului riscurilor complexe, iar portofoliul său reflectă un accent pe practici de afaceri sustenabile, guvernanță și creștere disciplinată. Persoanele aflate în căutarea unui loc de muncă pot explora oportunități legate de subscrierea asigurărilor, analiza riscurilor, reasigurări, asigurări ipotecare și funcții corporative conexe.
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Locurile de muncă ale companiei

Client Services Advisor - Hybrid, United States

Support Arch Capital Group’s travel, accident, and health insurance customers through phone, email, and chat interactions. The role includes claims assistance, technical troubleshooting, and insurance sales during evening shifts.

USStatele Unite ale AmericiiAZArizonaCACaliforniaFLFloridaILIllinoisNYNew York
48.000 $ – 68.931 $ / an
HibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăReprezentant Servicii CliențiServicii pentru clienți

Descriere

  • Handle client service and claims calls for travel, accident, and health insurance plans
  • Manage general inquiries through email and online chat
  • Investigate complex customer questions using the appropriate internal resources
  • Match customers with suitable products, convert inquiries into insurance sales, and record sales in the policy administration system
  • Give claimants timely updates on claim progress
  • Troubleshoot customer-facing technology issues
  • Take on additional projects and duties as assigned

Cerințe

  • Communicate clearly and effectively in writing and conversation
  • Bring strong interpersonal skills and a consistently energetic approach
  • Use sound judgment to solve problems and manage multiple tasks
  • Work independently while adapting readily to changing needs
  • Be proficient with Microsoft Outlook, Word, and Excel
  • An associate or bachelor’s degree is preferred
  • Have three years of customer service experience, ideally in travel, accident and health, or medical insurance
  • A life and health or property and casualty insurance license, or an equivalent credential, is preferred

Beneficii

  • Choose from multiple medical plans with dental, vision, and prescription coverage
  • Access a 401(k) plan with a strong employer matching contribution
  • Receive at least 20 days of paid time off annually
  • Receive up to 12 paid company holidays each year
  • Use two paid volunteer time-off days
  • Receive basic life and accidental death and dismemberment insurance
  • Access short-term and long-term disability coverage
  • Receive up to 10 weeks of paid parental leave
  • Access student loan assistance
  • Receive tuition reimbursement
  • Use backup care for children and elders
  • Participate in the incentive program if eligible

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