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Alcumus
Alcumus
1.001 – 5.000 Angajați
Sponsor pentru viza de lucrător calificatAsistență medicalăConsultanțăLogistică
Alcumus dezvoltă tehnologii și servicii pentru gestionarea conformității și a riscurilor, ajutând organizațiile să mențină standarde de sănătate și siguranță, să gestioneze riscurile operaționale și să își îndeplinească obligațiile de reglementare. Soluțiile sale sprijină companii din sectoare precum consultanța, serviciile medicale și logistica, punând accent pe eficientizarea proceselor de conformitate și pe îmbunătățirea siguranței angajaților.
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Locurile de muncă ale companiei

Account Executive, CHAS Client Success

Manage client relationships, renewals, retention and growth opportunities for CHAS. Help contractors and clients navigate health and safety certification and compliance services.

GBRegatul UnitHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de contVânzări

Descriere

  • Manage a portfolio of clients and strengthen relationships with key contacts.
  • Understand client needs and the value they expect from CHAS.
  • Guide clients through the full journey, from onboarding to renewal.
  • Maintain customer engagement, resolve issues and reconnect with clients whose engagement has declined.
  • Conduct regular client reviews and conversations.
  • Help customers gain value from the service.
  • Find ways to increase contractor connections.
  • Identify and develop account growth and upsell opportunities.
  • Partner with Account Managers when an account has further growth potential.
  • Keep CRM records accurate and provide regular account updates.
  • Work across teams to deliver a strong customer experience.
  • Use AI tools and working practices as part of the role and regular objective reviews.

Cerințe

  • Experience in customer success or key account management.
  • A track record of building and maintaining strong customer relationships.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong organisation and a focus on maintaining high service standards for clients.
  • Confident communication, influencing and relationship management skills.
  • Experience in supply chain compliance, environmental services, health and safety, or quality is an advantage.
  • Property management or governance, risk and compliance experience is welcome but not required.
  • Curiosity, adaptability and enthusiasm for using technology and AI to improve efficiency and outcomes.

Beneficii

  • Hybrid working, with three days per week in the office.
  • Enhanced parental leave.
  • Generous annual leave, with the option to purchase additional days.
  • Healthcare plan.
  • An annual Giving Day to support yourself or your community.
  • Cycle-to-work scheme.
  • Electric vehicle salary sacrifice scheme.
  • Pension scheme with employer contributions.
  • Life assurance worth three times base salary.
  • Rewards programme with discounts and cashback.
  • LinkedIn Learning licence for professional development.
  • AI tools and working practices to support productivity, decision-making, streamlined processes and customer value.
  • Response to applications within 15 working days.
  • Interview adjustments available on request.

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