Abbott
Abbott
Abbott este o companie globală din domeniul sănătății, care dezvoltă tehnologii și produse pentru diagnosticare, dispozitive medicale, nutriție și medicamente generice de marcă. Portofoliul său include sistemele de monitorizare a glicemiei FreeStyle Libre și testele rapide de antigen BinaxNOW, oferind servicii pacienților și profesioniștilor din domeniul sănătății în domenii precum gestionarea diabetului, bolile infecțioase și nutriția. Activitatea Abbott se concentrează, de asemenea, pe extinderea accesului la îngrijire, susținerea echității în sănătate și abordarea unor provocări precum malnutriția și bolile infecțioase. Pentru profesioniștii care explorează cariere în domeniul sănătății, compania oferă oportunități de a contribui la inovarea medicală într-o gamă largă de discipline asociate sănătății.

Abbott Revenue Cycle Specialist III – Remote, United States

Abbott is hiring a remote Revenue Cycle Specialist III in the United States to serve as an order-to-cash subject matter expert. The role covers EMR work queues, claims, billing workflows, appeals, team coordination, and process improvement.

Descriere

  • Serve as the subject matter expert for order-to-cash tasks and internal processes
  • Manage revenue cycle activities, EMR work queues, and issues involving patient claims, charges, and appeals
  • Assist leadership with workflow oversight and team resource allocation
  • Attend and co-facilitate meetings with internal departments
  • Use Microsoft Office and EMR reporting tools for team initiatives and leadership requests
  • Contribute to projects spanning multiple departments
  • Follow standard operating procedures and workflows while maintaining accurate documentation
  • Help meet work queue turnaround targets and advance process improvement efforts
  • Complete Epic training for TOQ and PFS work queues
  • Adhere to Abbott’s mission, values, Quality Management System policies, and procedures

Cerințe

  • High school diploma or GED
  • At least two years of experience in a contact center, data entry, or customer service setting
  • At least two years of experience using multiple computer systems, including Microsoft Office Suite, Excel, Epic, and Onbase
  • At least one year of experience performing medical data entry with EMR systems
  • Demonstrated ability to resolve complex issues involving end-to-end workflow processes
  • Working knowledge of HIPAA laws
  • Working knowledge of medical terminology, medical billing, and insurance terminology
  • Working knowledge of laboratory terminology
  • Proficiency with Adobe Acrobat and the ability to navigate multiple order workflow systems and convert files to PDF
  • Ability to perform the position’s essential duties with or without accommodation
  • Authorization to work in the United States without sponsorship
  • Project-based work experience preferred
  • Peer mentoring experience preferred
  • Experience supporting multiple work streams simultaneously preferred
  • Experience documenting processes with Microsoft Visio or a similar program preferred

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