Abbott
Abbott
Abbott is a global healthcare company developing technologies and products across diagnostics, medical devices, nutrition, and branded generic medicines. Its portfolio includes FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests, serving patients and healthcare professionals in areas such as diabetes management, infectious disease, and nutrition. Abbott’s work also focuses on expanding access to care, supporting health equity, and addressing challenges including malnutrition and infectious diseases. For professionals exploring healthcare careers, the company offers opportunities to contribute to medical innovation across a broad range of health-related disciplines.

Abbott Revenue Cycle Specialist III – Remote, United States

Abbott is hiring a remote Revenue Cycle Specialist III in the United States to serve as an order-to-cash subject matter expert. The role covers EMR work queues, claims, billing workflows, appeals, team coordination, and process improvement.

Description

  • Serve as the subject matter expert for order-to-cash tasks and internal processes
  • Manage revenue cycle activities, EMR work queues, and issues involving patient claims, charges, and appeals
  • Assist leadership with workflow oversight and team resource allocation
  • Attend and co-facilitate meetings with internal departments
  • Use Microsoft Office and EMR reporting tools for team initiatives and leadership requests
  • Contribute to projects spanning multiple departments
  • Follow standard operating procedures and workflows while maintaining accurate documentation
  • Help meet work queue turnaround targets and advance process improvement efforts
  • Complete Epic training for TOQ and PFS work queues
  • Adhere to Abbott’s mission, values, Quality Management System policies, and procedures

Requirements

  • High school diploma or GED
  • At least two years of experience in a contact center, data entry, or customer service setting
  • At least two years of experience using multiple computer systems, including Microsoft Office Suite, Excel, Epic, and Onbase
  • At least one year of experience performing medical data entry with EMR systems
  • Demonstrated ability to resolve complex issues involving end-to-end workflow processes
  • Working knowledge of HIPAA laws
  • Working knowledge of medical terminology, medical billing, and insurance terminology
  • Working knowledge of laboratory terminology
  • Proficiency with Adobe Acrobat and the ability to navigate multiple order workflow systems and convert files to PDF
  • Ability to perform the position’s essential duties with or without accommodation
  • Authorization to work in the United States without sponsorship
  • Project-based work experience preferred
  • Peer mentoring experience preferred
  • Experience supporting multiple work streams simultaneously preferred
  • Experience documenting processes with Microsoft Visio or a similar program preferred

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