Monzo Bank este o bancă digitală cu sediul în Regatul Unit, care dezvoltă servicii financiare de zi cu zi prin intermediul unei aplicații mobile. Produsele sale includ conturi personale și comune, conturi pentru persoane cu vârsta sub 16 ani, pușculițe de economii, investiții, pensii, credite și împrumuturi, precum și funcții precum cheltuieli în străinătate fără comisioane, organizarea automată a facturilor, plata anticipată a salariului și economisirea prin rotunjirea sumelor. Compania combină serviciile bancare digitale accesibile cu măsuri de securitate și asistență pentru clienți, deservind consumatorii printr-o gamă largă de servicii fintech și bancare.
Spanish-Speaking Financial Crime Team Manager (UK Remote)
Lead Monzo’s financial crime investigators, coaching the team and managing complex escalations. Improve fraud, AML and screening operations for UK customers.
Descriere
- Lead approximately 12 Financial Crime Investigators.
- Support each team member’s personal and professional development.
- Coach the team on financial crime investigations and procedures.
- Drive strong performance across individuals and the team.
- Support team members through challenging periods and recognise their achievements.
- Run weekly one-to-one conversations and team meetings.
- Share team feedback with operational leaders to improve processes and tools.
- Take an active role in hiring and regularly interview candidates.
- Review the quality of work completed by senior financial crime investigators.
- Resolve complex cases escalated by senior financial crime investigators.
- Build a supportive team culture focused on high performance.
- Chair employee relations cases and make decisions guided by Monzo’s values.
Cerințe
- Fluent written and spoken English and Spanish.
- Substantial financial crime team leadership experience in financial services.
- A track record of achieving strong results through team members.
- Strong knowledge and experience of the financial sector.
- Experience investigating financial crime in Business Banking, anti-money laundering or screening is essential.
- Strong understanding of the UK and EU financial crime environment and its associated risks.
- Able to cover operating hours from 8:00 a.m. to 6:30 p.m., working 8.5 hours per day with a one-hour lunch; occasional weekend work may be required.
- Available to start on 4 January 2027 and work the first eight weeks without taking holidays or other time off.
- Must be based in the UK. Monzo does not offer visa sponsorship or relocation to the UK.
- Must pass written and spoken Spanish language assessments.
Beneficii
- £2,500 multilingual premium.
- Performance-based incentive awards.
- £1,000 annual learning budget for books, courses and conferences.
- MacBook provided.
- Additional support for remote workers’ home office setup.
- Other benefits listed by Monzo.