Monzo Bank ir Apvienotajā Karalistē dibināta digitālā banka, kas veido ikdienas finanšu pakalpojumus ap mobilo lietotni. Tās produkti ietver personīgos un kopīgos kontus, kontus personām līdz 16 gadu vecumam, uzkrājumu līdzekļus, ieguldījumus, pensijas, kredītus un aizdevumus. Pieejamās funkcijas ietver bezmaksas norēķinus ārvalstīs, automātisku rēķinu kārtošanu, iespēju saņemt algu agrāk un uzkrājumu veidošanu, noapaļojot pirkumu summas. Uzņēmums apvieno pieejamu digitālo banku ar drošības pasākumiem un klientu atbalstu, piedāvājot patērētājiem plašu finanšu tehnoloģiju un banku pakalpojumu klāstu.
Spanish-Speaking Financial Crime Team Manager (UK Remote)
Lead Monzo’s financial crime investigators, coaching the team and managing complex escalations. Improve fraud, AML and screening operations for UK customers.
Apraksts
- Lead approximately 12 Financial Crime Investigators.
- Support each team member’s personal and professional development.
- Coach the team on financial crime investigations and procedures.
- Drive strong performance across individuals and the team.
- Support team members through challenging periods and recognise their achievements.
- Run weekly one-to-one conversations and team meetings.
- Share team feedback with operational leaders to improve processes and tools.
- Take an active role in hiring and regularly interview candidates.
- Review the quality of work completed by senior financial crime investigators.
- Resolve complex cases escalated by senior financial crime investigators.
- Build a supportive team culture focused on high performance.
- Chair employee relations cases and make decisions guided by Monzo’s values.
Prasības
- Fluent written and spoken English and Spanish.
- Substantial financial crime team leadership experience in financial services.
- A track record of achieving strong results through team members.
- Strong knowledge and experience of the financial sector.
- Experience investigating financial crime in Business Banking, anti-money laundering or screening is essential.
- Strong understanding of the UK and EU financial crime environment and its associated risks.
- Able to cover operating hours from 8:00 a.m. to 6:30 p.m., working 8.5 hours per day with a one-hour lunch; occasional weekend work may be required.
- Available to start on 4 January 2027 and work the first eight weeks without taking holidays or other time off.
- Must be based in the UK. Monzo does not offer visa sponsorship or relocation to the UK.
- Must pass written and spoken Spanish language assessments.
Priekšrocības
- £2,500 multilingual premium.
- Performance-based incentive awards.
- £1,000 annual learning budget for books, courses and conferences.
- MacBook provided.
- Additional support for remote workers’ home office setup.
- Other benefits listed by Monzo.