Monzo Bank is a UK-based digital bank building everyday financial services around a mobile app. Its products cover personal and joint accounts, accounts for under-16s, savings pots, investments, pensions, credit and loans, with features including fee-free spending abroad, automatic bill organisation, early salary payments and round-up savings. The company combines accessible digital banking with security measures and customer support, serving consumers through a broad fintech and banking offering.
Spanish-Speaking Financial Crime Team Manager (UK Remote)
Lead Monzo’s financial crime investigators, coaching the team and managing complex escalations. Improve fraud, AML and screening operations for UK customers.
United Kingdom£38,300 – £49,000 / year
RemoteFull-timeMiddleSeniorEnglish RequiredSpanish RequiredFinancial CrimeDescription
- Lead approximately 12 Financial Crime Investigators.
- Support each team member’s personal and professional development.
- Coach the team on financial crime investigations and procedures.
- Drive strong performance across individuals and the team.
- Support team members through challenging periods and recognise their achievements.
- Run weekly one-to-one conversations and team meetings.
- Share team feedback with operational leaders to improve processes and tools.
- Take an active role in hiring and regularly interview candidates.
- Review the quality of work completed by senior financial crime investigators.
- Resolve complex cases escalated by senior financial crime investigators.
- Build a supportive team culture focused on high performance.
- Chair employee relations cases and make decisions guided by Monzo’s values.
Requirements
- Fluent written and spoken English and Spanish.
- Substantial financial crime team leadership experience in financial services.
- A track record of achieving strong results through team members.
- Strong knowledge and experience of the financial sector.
- Experience investigating financial crime in Business Banking, anti-money laundering or screening is essential.
- Strong understanding of the UK and EU financial crime environment and its associated risks.
- Able to cover operating hours from 8:00 a.m. to 6:30 p.m., working 8.5 hours per day with a one-hour lunch; occasional weekend work may be required.
- Available to start on 4 January 2027 and work the first eight weeks without taking holidays or other time off.
- Must be based in the UK. Monzo does not offer visa sponsorship or relocation to the UK.
- Must pass written and spoken Spanish language assessments.
Benefits
- £2,500 multilingual premium.
- Performance-based incentive awards.
- £1,000 annual learning budget for books, courses and conferences.
- MacBook provided.
- Additional support for remote workers’ home office setup.
- Other benefits listed by Monzo.