Lead workforce analytics and service optimisation for Monzo’s UK customer service operations using SQL, Looker, and operational data. Build reporting, forecasts, dashboards, and incident responses that support performance and service delivery.
Lead Payments strategy at Monzo Bank, a UK digital bank, through data-driven decision-making, performance governance, and commercial modelling. Help expand lending operations and Borrowing products into new geographies.
Lead data strategy and decision science for Monzo Bank, a UK digital bank. Drive complex analytics, experimentation, and modeling while mentoring data science teams.
Join Monzo as a Product Data Scientist and use SQL, analytics, and A/B experimentation to improve user engagement and profitability. You’ll partner with cross-functional product squads to turn customer and product data into measurable decisions.
