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Monzo Bank
Monzo Bank
1,001 – 5,000 Employees
Skilled Worker Visa SponsorB2CBankingFintech
Monzo Bank is a UK-based digital bank building everyday financial services around a mobile app. Its products cover personal and joint accounts, accounts for under-16s, savings pots, investments, pensions, credit and loans, with features including fee-free spending abroad, automatic bill organisation, early salary payments and round-up savings. The company combines accessible digital banking with security measures and customer support, serving consumers through a broad fintech and banking offering.
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Senior Payments Strategy and Operations Manager at Monzo Bank

Lead Payments strategy at Monzo Bank, a UK digital bank, through data-driven decision-making, performance governance, and commercial modelling. Help expand lending operations and Borrowing products into new geographies.

GBUnited Kingdom
£86,100 – £101,300 / year
HybridFull-timeSeniorEnglish RequiredOperations

Description

  • Support the Payments GM and leadership team in shaping, monitoring, and refining strategy
  • Interpret complex, high-volume datasets to identify insights and operational issues
  • Develop and independently deliver solutions that can scale
  • Create and manage data-led performance reporting across products, squads, and initiatives
  • Work with Product, Engineering, Data, and Design to turn strategy into execution
  • Own monthly business reviews, reporting, and governance documentation
  • Evaluate growth opportunities through market sizing, commercial modelling, partnership assessment, and budget and forecast analysis
  • Improve the allocation of KTLO, BAU, and growth activities
  • Contribute to resourcing plans and squad-structure decisions
  • Maintain communication and alignment across Payments squads and Monzo collectives
  • Help scale the lending book and operationalize Borrowing launches in new geographies
  • Lead Payments All Hands, goal-setting processes, and strategic forums

Requirements

  • Think strategically, connect systems, and anticipate emerging trends
  • Solve complex problems with analytical discipline, commercial judgment, and confidence in execution
  • Take initiative and work effectively through ambiguity and rapid change
  • Collaborate effectively and influence stakeholders without formal authority
  • Apply commercial judgment to prioritize based on data, business impact, and available resources
  • Independently work with large datasets to resolve unstructured problems
  • Bring experience partnering with highly technical teams, including Machine Learning and Data or Analytics Engineering
  • Be motivated to improve organizational efficiency, scalability, and focus
  • Be able to work within the UK

Benefits

  • Performance-linked incentive awards
  • Flexible working hours
  • £1,000 annual budget for learning resources, courses, and conferences
  • Support for setting up a home office
  • MacBook supplied to all employees
  • Additional home-working setup support for fully remote employees
  • Distributed working within the UK
  • Occasional work from the London office

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