Gea Internacional
Gea Internacional
1001 – 5000 Darbinieki
KonsultācijasLoģistikaSaaS
Gea Internacional ir uz tehnoloģijām balstīts pakalpojumu uzņēmums, kas koncentrējas uz daudzkanālu kontaktu centra darbību un koordinētu pakalpojumu pārvaldību. Tas atbalsta finanšu pakalpojumu, apdrošināšanas, mazumtirdzniecības un telekomunikāciju uzņēmumus, izmantojot digitālās platformas un viedas darbplūsmas, tostarp mākslīgā intelekta vadītus tērzēšanas robotus un automatizētu pakalpojumu sniedzēju koordinēšanu. Uzņēmuma komandas strādā, lai uzlabotu atbildes laiku, uzraudzītu pakalpojumu kvalitāti un izstrādātu pielāgotas programmas, kas stiprina klientu pieredzi un rada vērtību biznesa partneriem. Uzņēmuma darbība aptver konsultācijas, loģistiku un SaaS risinājumus, un tā vakances ir aktuālas speciālistiem, kurus interesē klientu apkalpošanas darbības, pakalpojumu tehnoloģijas, procesu koordinēšana un uzņēmumu risinājumi.

Remote Customer Retention Advisor – Afternoon Shift

Work remotely with customers in Peru who want to switch mobile providers, offering alternatives to help them stay with CLARO. The role includes customer inquiries and training Monday through Saturday, from noon to 8:00 p.m.

Apraksts

  • Contact customers who plan to transfer their mobile number to another provider.
  • Offer options that encourage customers to stay with CLARO.
  • Respond to customer inquiries.
  • Attend training Monday through Saturday, from 12:00 p.m. to 8:00 p.m.

Prasības

  • Be at least 18 years old.
  • Have completed secondary school.
  • Have at least three months of experience in customer service, sales, or a related field.
  • Have a laptop or computer.
  • Use Windows 11.
  • Have a wired internet connection connected directly by network cable.
  • Have a USB headset.

Priekšrocības

  • Variable bonus of up to S/ 300.
  • Welcome bonus of S/ 100.
  • Retention bonus of S/ 200: S/ 100 in December and S/ 100 in January, subject to perfect attendance.
  • Training pay of S/ 390, paid at S/ 30 per day.
  • Fully virtual training.
  • Option to work from home remotely.

Saistītās vakances

Presidio

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Biogen

Senior Associate, Sales Force Effectiveness — Biogen, Madrid (Hybrid)

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