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Gea Internacional
Gea Internacional
1001 – 5000 Zaposleni
LogistikaSaaSSvetovanje
Gea Internacional je tehnološko usmerjeno podjetje za storitve, osredotočeno na večkanalno delovanje kontaktnih centrov in usklajeno upravljanje storitev. Podjetjem na področju finančnih storitev, zavarovalništva, maloprodaje in telekomunikacij pomaga z digitalnimi platformami in inteligentnimi delovnimi tokovi, vključno s klepetalnimi roboti, ki jih poganja umetna inteligenca, ter avtomatiziranim usklajevanjem ponudnikov. Njene ekipe si prizadevajo izboljšati odzivni čas, spremljati kakovost storitev in oblikovati prilagojene programe, ki krepijo uporabniško izkušnjo ter ustvarjajo vrednost za poslovne partnerje. Dejavnost podjetja obsega svetovanje, logistiko in SaaS, zaposlovanje pa je pomembno za strokovnjake, ki jih zanimajo operacije za stranke, storitvene tehnologije, usklajevanje procesov in poslovne rešitve.
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Delovna mesta v podjetju

Remote Customer Retention Advisor – Afternoon Shift

Work remotely with customers in Peru who want to switch mobile providers, offering alternatives to help them stay with CLARO. The role includes customer inquiries and training Monday through Saturday, from noon to 8:00 p.m.

PEPeru
1230 PEN – 1400 PEN / mesec
Na daljavoPolni delovni časJuniorDiploma ni potrebnaZahtevani Jezik: španščinaSplošno

Opis

  • Contact customers who plan to transfer their mobile number to another provider.
  • Offer options that encourage customers to stay with CLARO.
  • Respond to customer inquiries.
  • Attend training Monday through Saturday, from 12:00 p.m. to 8:00 p.m.

Zahteve

  • Be at least 18 years old.
  • Have completed secondary school.
  • Have at least three months of experience in customer service, sales, or a related field.
  • Have a laptop or computer.
  • Use Windows 11.
  • Have a wired internet connection connected directly by network cable.
  • Have a USB headset.

Ugodnosti

  • Variable bonus of up to S/ 300.
  • Welcome bonus of S/ 100.
  • Retention bonus of S/ 200: S/ 100 in December and S/ 100 in January, subject to perfect attendance.
  • Training pay of S/ 390, paid at S/ 30 per day.
  • Fully virtual training.
  • Option to work from home remotely.

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