Hanger, Inc.
Hanger, Inc.
Hanger, Inc. ir veselības aprūpes uzņēmums, kas specializējas ortožu un protēžu aprūpē, pakalpojumos un risinājumos. Uzņēmums, kas dibināts 1861. gadā, apvieno klīniskos pētījumus un inovācijas ar uz pacientu vērstu apkalpošanu, ko nodrošina 925 aprūpes klīniku tīkls visā valstī. Aptuveni 6400 uzņēmuma darbinieku ik gadu palīdz nodrošināt aprūpi aptuveni vienam miljonam pacientu, tādējādi veicinot uzņēmuma misiju palīdzēt cilvēkiem virzīties uz priekšu.

Patient Access Coordinator – Tucson, AZ (Bilingual Preferred)

Coordinate front-desk access, patient intake, payments, scheduling, and records for Hanger’s orthotic and prosthetic clinics in Tucson. Support patients, referral sources, and clinic operations through accurate, responsive administrative service.

Apraksts

  • Welcome patients, communicate expected wait times, and respond to front-desk and reception inquiries.
  • Confirm and update patient demographic and insurance information during check-in.
  • Process registrations for walk-in patients.
  • Collect deductibles, copayments, co-insurance, and other patient payments at the front desk.
  • Arrange follow-up visits for casting and measurement, delivery, and prosthetic care plans.
  • Connect patients with clinic services and explain available patient experience programs, support groups, and other resources.
  • Partner with the Revenue Cycle Management team to gather required patient information.
  • Maintain complete and accurate electronic health records for every patient.

Prasības

  • High school diploma or an equivalent combination of education and experience is required.
  • Less than one year of customer service, administrative, or comparable experience is required.
  • Reception or medical front-office experience is preferred.
  • Must hold or qualify for a valid driver’s license and meet the driving-record standards in Hanger’s Motor Vehicle Safety Policy and Procedures.
  • Demonstrated interpersonal, verbal—including telephone—and written communication skills are required.
  • Accurate keyboarding speed of at least 30 words per minute is required.
  • Ability to work with individuals with disabilities.
  • Familiarity with the Alpha filing system.
  • Knowledge of medical reimbursement, medical terminology, and front-office receptionist responsibilities is preferred.
  • Proficiency with computers, Windows-based software, and email.
  • Ability to operate required office equipment, including fax machines, calculators, postage machines, and copiers.
  • Bilingual communication skills are preferred.

Priekšrocības

  • Eight paid national holidays plus four additional floating holidays.
  • Paid time off covering vacation and sick leave.
  • Medical, dental, and vision coverage.
  • 401(k) savings and retirement plan.
  • Paid parental bonding leave for new parents.
  • Employee referral bonus program.
  • Mentorship opportunities for both mentors and mentees.

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