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Hanger, Inc.
Hanger, Inc.
5,001 – 10,000 Employees
ConsultingHealthcareManufacturing
Hanger, Inc. is a healthcare company specializing in orthotic and prosthetic care, services, and solutions. Founded in 1861, it combines clinical research and innovation with patient-focused service through a nationwide network of 925 care clinics. Its approximately 6,400 employees support care for around one million patients each year, contributing to the company’s mission of helping people move forward.
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Patient Access Coordinator – Tucson, AZ (Bilingual Preferred)

Coordinate front-desk access, patient intake, payments, scheduling, and records for Hanger’s orthotic and prosthetic clinics in Tucson. Support patients, referral sources, and clinic operations through accurate, responsive administrative service.

USUnited StatesAZArizonaOn-siteFull-timeMiddleSeniorEnglish RequiredBilingual

Description

  • Welcome patients, communicate expected wait times, and respond to front-desk and reception inquiries.
  • Confirm and update patient demographic and insurance information during check-in.
  • Process registrations for walk-in patients.
  • Collect deductibles, copayments, co-insurance, and other patient payments at the front desk.
  • Arrange follow-up visits for casting and measurement, delivery, and prosthetic care plans.
  • Connect patients with clinic services and explain available patient experience programs, support groups, and other resources.
  • Partner with the Revenue Cycle Management team to gather required patient information.
  • Maintain complete and accurate electronic health records for every patient.

Requirements

  • High school diploma or an equivalent combination of education and experience is required.
  • Less than one year of customer service, administrative, or comparable experience is required.
  • Reception or medical front-office experience is preferred.
  • Must hold or qualify for a valid driver’s license and meet the driving-record standards in Hanger’s Motor Vehicle Safety Policy and Procedures.
  • Demonstrated interpersonal, verbal—including telephone—and written communication skills are required.
  • Accurate keyboarding speed of at least 30 words per minute is required.
  • Ability to work with individuals with disabilities.
  • Familiarity with the Alpha filing system.
  • Knowledge of medical reimbursement, medical terminology, and front-office receptionist responsibilities is preferred.
  • Proficiency with computers, Windows-based software, and email.
  • Ability to operate required office equipment, including fax machines, calculators, postage machines, and copiers.
  • Bilingual communication skills are preferred.

Benefits

  • Eight paid national holidays plus four additional floating holidays.
  • Paid time off covering vacation and sick leave.
  • Medical, dental, and vision coverage.
  • 401(k) savings and retirement plan.
  • Paid parental bonding leave for new parents.
  • Employee referral bonus program.
  • Mentorship opportunities for both mentors and mentees.

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