„Hanger, Inc.“ yra sveikatos priežiūros įmonė, besispecializuojanti ortozės ir protezavimo priežiūros, paslaugų bei sprendimų srityje. 1861 m. įkurta įmonė derina klinikinius tyrimus ir inovacijas su į pacientus orientuotu aptarnavimu per visoje šalyje veikiantį 925 priežiūros klinikų tinklą. Maždaug 6 400 jos darbuotojų kasmet prisideda prie maždaug milijono pacientų priežiūros ir įgyvendina įmonės misiją padėti žmonėms judėti pirmyn.
Patient Access Coordinator – Tucson, AZ (Bilingual Preferred)
Coordinate front-desk access, patient intake, payments, scheduling, and records for Hanger’s orthotic and prosthetic clinics in Tucson. Support patients, referral sources, and clinic operations through accurate, responsive administrative service.
Aprašymas
- Welcome patients, communicate expected wait times, and respond to front-desk and reception inquiries.
- Confirm and update patient demographic and insurance information during check-in.
- Process registrations for walk-in patients.
- Collect deductibles, copayments, co-insurance, and other patient payments at the front desk.
- Arrange follow-up visits for casting and measurement, delivery, and prosthetic care plans.
- Connect patients with clinic services and explain available patient experience programs, support groups, and other resources.
- Partner with the Revenue Cycle Management team to gather required patient information.
- Maintain complete and accurate electronic health records for every patient.
Reikalavimai
- High school diploma or an equivalent combination of education and experience is required.
- Less than one year of customer service, administrative, or comparable experience is required.
- Reception or medical front-office experience is preferred.
- Must hold or qualify for a valid driver’s license and meet the driving-record standards in Hanger’s Motor Vehicle Safety Policy and Procedures.
- Demonstrated interpersonal, verbal—including telephone—and written communication skills are required.
- Accurate keyboarding speed of at least 30 words per minute is required.
- Ability to work with individuals with disabilities.
- Familiarity with the Alpha filing system.
- Knowledge of medical reimbursement, medical terminology, and front-office receptionist responsibilities is preferred.
- Proficiency with computers, Windows-based software, and email.
- Ability to operate required office equipment, including fax machines, calculators, postage machines, and copiers.
- Bilingual communication skills are preferred.
Privalumai
- Eight paid national holidays plus four additional floating holidays.
- Paid time off covering vacation and sick leave.
- Medical, dental, and vision coverage.
- 401(k) savings and retirement plan.
- Paid parental bonding leave for new parents.
- Employee referral bonus program.
- Mentorship opportunities for both mentors and mentees.