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Winning Assistants LLC
Winning Assistants LLC
51 – 200 Darbinieki
KonsultācijasLoģistikaMārketings
Winning Assistants LLC ir personāla atlases un darbā iekārtošanas uzņēmums, kas savieno ārstus, veselības aprūpes speciālistus un uzņēmumu īpašniekus ar prasmīgiem virtuālajiem asistentiem no globāla talantu loka. HIPAA prasībām atbilstošie atbalsta pakalpojumi ietver administratīvo darbu, medicīnas prakšu pārvaldību, mārketingu un klientu apkalpošanu. Tie palīdz klientiem efektivizēt ikdienas darbību, kontrolēt izmaksas un veltīt vairāk laika uzņēmuma izaugsmei.
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Vakances uzņēmumā

Part-Time Medical Virtual Assistant, Prior Authorizations

Provide part-time administrative support to a Missouri psychiatric and addiction care practice, with a focus on medication prior authorizations. Handle calls, scheduling, referrals, faxes, and patient communications through Charm EHR.

PHFilipīnas
10 400 $ – 12 480 $ / gads
AttālinātiNepilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuVadības asistents

Apraksts

  • Process and follow up on medication prior authorization requests.
  • Work with insurers and pharmacies to secure approvals and resolve authorization issues.
  • Track request status and keep authorization records accurate.
  • Handle calls from patients, pharmacies, and insurance representatives.
  • Answer patient questions with professionalism and compassion.
  • Coordinate pharmacy communications and medication requests.
  • Provide virtual receptionist coverage and respond to general front-desk inquiries.
  • Schedule and adjust patient appointments.
  • Organize and respond to email.
  • Process patient referrals and handle incoming and outgoing faxes.
  • Monitor and reply to patient messages in Charm EHR.
  • Maintain patient records and support daily administrative work.

Prasības

  • Experience processing, tracking, and following up on prior authorization requests.
  • Previous work in behavioral health, mental health, or general healthcare.
  • Strong experience handling inbound and outbound calls, patient questions, and pharmacy coordination.
  • Experience with patient scheduling, email, referrals, and medical administration.
  • Excellent written and spoken English.
  • HIPAA training or certification and a strong grasp of patient confidentiality.
  • Careful attention to detail, strong organization, and the ability to manage several tasks accurately.
  • Comfort using healthcare software and navigating multiple systems.
  • Dependable, proactive, self-directed, and able to work independently.
  • Patient, compassionate, professional communication with patients.
  • Availability to work 20 hours per week on Central Time.
  • Relevant work experience.
  • Able to provide NBI Clearance and/or Local Police Clearance before onboarding.
  • Able to attend video meetings with the camera on when required.
  • Access to a reliable computer, stable internet of at least 25 Mbps, a noise-canceling headset, working webcam, and quiet professional workspace.
  • A medical degree or professional medical license is not required.

Priekšrocības

  • Dedicated HR and contractor support for guidance, contract matters, and client communication.
  • Optional premium VPN license for privacy and security during client work.
  • HIPAA compliance and cybersecurity training, modules, and certification provided.
  • Proprietary training in communication, client management, productivity systems, and best practices.
  • Client-approved U.S. holidays off, subject to client needs and scheduling.
  • Client-approved paid or unpaid leave may be available; paid time off is optional and offered only at the client’s discretion.
  • Templates, workflow guides, productivity tools, and client-specific standard operating procedures.
  • Some clients may offer performance-based bonuses, incentives, or additional hours.
  • The role requires a reliable laptop or desktop, stable high-speed internet, noise-canceling headset, working webcam, and quiet professional workspace.

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