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Bold
Bold
1001 – 5000 Darbinieki
H1B vīzas sponsorsB2BFinansesFintech
Bold develops digital payment and financial tools for businesses. Its payment system supports in-person transactions through card terminals and online payments through links and buttons. Businesses can also use a Bold financial account to receive payments instantly, access pre-approved loan offers, and manage day-to-day operations. The company provides customer support and learning resources through its academy alongside its fintech products.
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Vakances uzņēmumā

Disputes and Chargebacks Analyst

Handle disputes, chargebacks, and fraud prevention while supporting small businesses with Bold’s financial and technology solutions in Colombia.

COKolumbija
2 900 000 $ – 3 100 000 $ / mēnesis
AttālinātiPilna slodzeJaunākais speciālistsNepieciešamā Valoda: spāņuAnalītiķis

Apraksts

  • Manage disputes and chargebacks using internal and card network tools, including VROL and MASTERCOM.
  • Review merchants with dispute and chargeback cases to identify cardholder recognition concerns, elevated dispute rates, and other risk patterns.
  • Carry out procedures such as calling merchants, following up with them, and requesting site visits.
  • Help review and assess fraud prevention measures, rules, and other criteria.
  • Develop new criteria for Bold’s fraud prevention measures as an acquirer.
  • Contribute to the ongoing improvement of internal dispute and chargeback management systems.
  • Investigate chargeback cases involving specific customers and improve the fraud management program.
  • Review disputed transactions to decide whether to process or cancel a chargeback.
  • Process chargebacks in line with internal policies and procedures and card network rules.

Prasības

  • Technical degree, current studies, or a professional qualification in an administrative field.
  • Experience as a chargebacks and disputes analyst at a financial institution, fintech, or startup.
  • At least six months of experience with credit or debit card network dispute systems.
  • Customer service experience, including calls with merchants and/or cardholders.
  • Basic knowledge of dispute processes and banking operations.
  • Customer service experience.
  • Knowledge of debit and credit payment methods.
  • Intermediate Excel skills.
  • Ability to work as part of a team.
  • Problem-solving skills.

Priekšrocības

  • Full-time remote work.
  • Health insurance policy.
  • Financial support for education.
  • Access to world-class technology and processes.
  • Additional days off beyond annual vacation.
  • Vision care allowance.
  • Emotional well-being support.

Saistītās vakances

Crash Champions

General Manager, Collision Repair – Pompano Beach

Crash Champions
H1B vīzas sponsorsAutobūveElektroniskā komercijaRažošana
USAmerikas Savienotās ValstisFLFlorida
75 000 $ – 141 750 $ / gads
KlātienēPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuVadītājs

Lead daily collision repair operations at Crash Champions’ Pompano Beach center, overseeing production, staffing, repair quality, estimates, and performance goals. Support and develop the team while managing work from vehicle intake through delivery.

Atvērt
Harmoney

Integration Engineer – Java, REST and OpenAPI

Harmoney
51 – 200 Darbinieki
B2CFinansesFintech
BEBeļģija
3000 € – 5250 € / mēnesis
HibrīdiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuNepieciešamā Valoda: holandiešuRisinājumu inženieris
AzureJavaKubernetes

Build and support Java-based integrations for Harmoney’s SaaS compliance platform, based from its Ghent office. Take ownership of the integration catalogue and help shape a future marketplace.

Atvērt
Carrier Commercial Refrigeration

Service Dispatcher, Technical Support — Carrier Commercial Refrigeration (Serbia, On-site)

Carrier Commercial Refrigeration
1001 – 5000 Darbinieki
LoģistikaPārtika un dzērieniVeselības aprūpe
RSSerbijaKlātienēPilna slodzeJaunākais speciālistsVidējais līmenisGrāds nav nepieciešamsNepieciešamā Valoda: angļuAtbalsta inženieris

Coordinate equipment service and technical support for Carrier Commercial Refrigeration customers in Serbia. The role combines on-site equipment work, customer inquiries, service documentation, troubleshooting, and escalation.

Atvērt