Meltwater
Meltwater
Meltwater provides media intelligence and social data analytics to help businesses track coverage, understand consumer conversations, and make decisions informed by media and audience data. Its platform brings together media monitoring, social listening, media relations, influencer marketing, and sales intelligence, with AI-driven insights to support marketing and public relations work. Meltwater serves organizations navigating a fast-moving media landscape.

Customer Success Manager

Guide customers in adopting Meltwater solutions, support renewals and retention, and work with account teams to strengthen relationships and uncover growth opportunities.

Apraksts

  • Coordinate with Renewal and Account Managers to align support with customer needs.
  • Advise customers on adopting Meltwater solutions.
  • Equip clients with resources that encourage advocacy and strengthen billing relationships.
  • Learn each customer’s organizational context and goals, then tailor solutions accordingly.
  • Partner with Account Managers to identify opportunities for upselling and cross-selling.
  • Engage customers ahead of renewals to support retention and reduce risk.
  • Take ownership of gross account retention and customer satisfaction.
  • Increase client engagement and product adoption.
  • Lead onboarding and training for new customers.
  • Collect customer feedback through executive business reviews.
  • Identify expansion opportunities and share them with Account Managers.

Prasības

  • A bachelor’s degree or higher is preferred.
  • At least two years of hands-on account management experience.
  • Demonstrated expertise in customer success, account management, or a related field.
  • Strong communication and interpersonal skills.
  • A results-focused approach centered on customer satisfaction.
  • A proactive approach to identifying and addressing customer needs and opportunities.
  • Ability to work closely with cross-functional teams.
  • Excellent written and spoken English communication skills.
  • Willingness to work a hybrid schedule.
  • Legal authorization to work in the country of hire.

Priekšrocības

  • Comprehensive paid time off.
  • Medical, dental, and vision plan options.
  • 401(k) matching.
  • Life insurance.
  • Commuter benefits.
  • Parental leave plans.
  • Complimentary Calm app subscription for you and your loved ones.
  • Hybrid work arrangement.
  • Ongoing professional development opportunities.
  • An inclusive community and mentorship.

Saistītās vakances

ReBound

Medical Accounts Receivable Specialist

ReBound

Process physician and ambulatory surgery center claims in Epic, resolving denials and improving clean claim rates and reimbursement for Rebound’s patient-focused medical organization.

Atvērt
Revco Solutions

Remote Collection Specialist — North Carolina

Revco Solutions

Handle consumer calls for Revco Solutions, helping resolve account balances and arrange payment. Use the tools and training provided to support accounts receivable management.

Atvērt
Nestle

Junior Accounts Payable Specialist – Bucharest

Nestle

Process invoices, maintain SAP records and reconcile supplier accounts as part of Nestlé’s finance operations in Bucharest. Support audits, payments, reporting and improvements to accounts payable processes.

Atvērt
Emory University

Accounts Payable Analyst, Financial Operations — Emory University

Emory University

Manage complex invoice processing, supplier records, reconciliations, and payment controls for Emory University. Support month-end close, reporting, audits, and improvements to accounts payable processes.

Atvērt
UBE Corporation America Inc.

Accounts Payable Specialist — Hybrid, New Jersey

UBE Corporation America Inc.
201 – 500 Darbinieki
ĶimikālijasRažošanaUzņēmums

Process invoices, payments, reconciliations, and SAP records for UBE’s U.S. group companies. Support compliance, audits, and month-end close in a hybrid position.

Atvērt
Yempo - Your Employees Offshore

Accounts Payable Specialist – Philippines (Remote)

Yempo - Your Employees Offshore

Handle invoices, supplier payments, reconciliations, and Construction Industry Scheme compliance for a UK provider of energy-efficient air conditioning. Choose remote work or the Makati office.

Atvērt
Cascadia Healthcare

Remote Accounts Receivable Specialist – Oregon

Cascadia Healthcare

Support billing, collections, audits, and revenue cycle improvements across healthcare communities. Train business office teams and resolve payer and resident account issues.

Atvērt
Western Missouri Medical Center

Billing Manager

Western Missouri Medical Center

Lead billing staff and oversee claims, denials, and accounts receivable at Western Missouri Medical Center. Manage revenue cycle performance, payer relationships, and compliance in an on-site role.

Atvērt