Bank of America ir globāla finanšu iestāde, kas darbojas banku pakalpojumu, finanšu un finanšu tehnoloģiju jomā. Tās pakalpojumi ietver privātpersonu banku pakalpojumus, atbalstu mazajiem uzņēmumiem, ieguldījumu pārvaldību, investīciju pakalpojumus un piekļuvi kapitāla tirgiem privātpersonām, uzņēmumiem un institūcijām. Uzņēmums koncentrējas arī uz atbildīgu izaugsmi, veicinot ilgtspējīgu finansēšanu, daudzveidības iniciatīvas un kopienu attīstības programmas.
Bilingual Spanish Relationship Banker – Jamaica, NY
Serve Queens clients in Spanish and English, process banking transactions, and connect customers with relevant financial solutions. Assist Spanish-speaking customers at Bank of America financial centers.
Apraksts
- Welcome clients in the lobby and help them use mobile, online, ATM, and other self-service banking options.
- Process client cash transactions accurately and efficiently.
- Discuss clients’ financial and personal priorities to understand their needs.
- Match clients with solutions that support their financial goals.
- Uphold the bank’s risk standards and pursue operational excellence.
- Build client relationships to address their banking needs.
- Comply with established procedures, guidelines, laws, and regulations.
- Work with small business, lending, and investment specialists to expand banking knowledge and professional connections.
- Coordinate financial center traffic, appointments, and outbound calls.
- Deliver a strong client experience.
- Handle cash-related duties.
Prasības
- Spanish and English bilingual proficiency is required.
- Self-motivation, enthusiasm, a strong work ethic, and a results-oriented approach.
- Ability to collaborate and develop strong working relationships.
- Commitment and motivation to improve clients’ financial well-being.
- Ability to identify solutions for prospective and existing clients based on their needs.
- Confident, effective communication and comfort engaging with all clients.
- Ability to learn and adapt to new information and technology platforms.
- Ability to teach clients to use ATM, online, and mobile banking services.
- Strong critical thinking and problem-solving abilities.
- Ability to follow procedures and guidelines and comply with applicable laws and regulations.
- Effective time and workload management.
- Availability to work weekends and/or extended hours.
- Ability to travel to nearby financial center locations within a reasonable distance.
- High school diploma, GED, secondary school credential, or equivalent required.
- Financial services experience and knowledge of industry products and solutions preferred.
- One year of successful sales experience with individual sales targets in a salary-plus-incentive environment preferred.
- Six months of cash-handling experience preferred.
- Bachelor’s degree or a business-related associate degree, such as business management, business administration, or finance, preferred.
Priekšrocības
- Competitive benefits package.
- Paid time off.
- Employee resources and support.
- Eligible for benefits.