„Zillow“ valdo nekilnojamojo turto prekyvietę, padedančią žmonėms rasti parduodamus ar nuomojamus namus, butus ir kitą nekilnojamąjį turtą. Jos platforma sujungia nekilnojamojo turto skelbimus su praktiniais įrankiais, leidžiančiais palyginti pasirinkimus, įvertinti hipotekos įmokas ir susisiekti su nekilnojamojo turto specialistais. „Zillow“ taip pat teikia „Zestimates“ – algoritmais pagrįstus būsto rinkos vertės įverčius, padedančius pirkėjams, pardavėjams, nuomininkams, agentams ir brokeriams priimti su nekilnojamuoju turtu susijusius sprendimus.
Senior Sales Systems Manager at Zillow (Remote, United States)
Lead Salesforce-based revenue systems for Zillow’s sales and customer success teams. Build automations, integrations, AI-enabled tools, and reliable workflows across the customer lifecycle.
Jungtinės Valstijos107 200 $ – 180 200 $ / metai
NuotolinisVisas etatasVyresnysis specialistasPrivaloma Kalba: anglųPardavimo operacijų vadovasAprašymas
- Own the systems, data workflows, and integrations that support sales and customer success teams
- Build cross-platform solutions for lead routing, scheduling, sales engagement, customer onboarding, and sales-to-customer-success handoffs
- Convert business needs into technical requirements, acceptance criteria, and measurable results
- Configure and improve Salesforce, Gong Engage and Forecast, and Chili Piper
- Collaborate with Product and Engineering on native features, integrations, custom development, and engineering-supported solutions
- Create AI-enabled tools and automations for customer workflows
- Integrate systems through APIs and other patterns with testing, access controls, and human oversight
- Direct complex troubleshooting and escalated resolution across platforms, integrations, and data flows
- Find root causes, verify fixes, and resolve recurring system failures
- Lead or assist with user acceptance testing and technical release readiness
- Design test plans, coordinate super-users, manage defects, recommend launches, and verify post-launch performance
- Work with Enablement and business leaders to drive adoption
- Establish production ownership through documentation, monitoring, secure credential management, deployment and recovery practices, and knowledge transfer
- Manage priorities, dependencies, and delivery commitments across stakeholders
- Report progress and business impact, raise risks, and coordinate with partner teams
Reikalavimai
- At least 8 years of experience in sales systems, revenue operations technology, business systems, or a related discipline
- Proven ownership of complex solutions from discovery and design through implementation, launch, and continuous improvement
- Advanced hands-on Salesforce experience, including configuration, Flow, permissions, data models, and integration troubleshooting
- Knowledge of account, contact, opportunity, and ownership structures and their effects on downstream workflows
- Experience creating and deploying AI-enabled solutions and workflow automations
- Ability to communicate the value, limitations, safeguards, and support requirements of AI solutions
- Ability to write, read, debug, and maintain integration or application code in Python or JavaScript/TypeScript
- Working knowledge of APIs, authentication, webhooks, error handling, and version control
- Ability to use SQL to investigate data-quality and integration problems
- Experience delivering system changes through structured testing and release processes, including user acceptance testing, defect resolution, and post-launch stabilization
- Ability to explain technical concepts clearly to audiences with varying levels of expertise
- Ability to balance competing priorities and build effective partnerships across business and technical teams
Privalumai
- Equity awards determined using factors including experience, performance, and location
- Remote work from an employee-selected physical location
- Flexible work supported through Cloud HQ and distributed-work practices
- Accommodation support for disabilities or special needs