GLAS
GLAS
201 – 500 Қызметкерлер
КонсалтингҚаржыҚұқық
GLAS күрделі қаржылық мәмілелер үшін тәуелсіз кредиттік агенттік, сенімгерлік басқару және борышты әкімшілендіру қызметтерін ұсынады. Компанияның жұмысы синдикатталған және екіжақты кредит беруді, құрылымдалған қаржыландыруды, капитал нарықтарын, эскроу келісімдерін және қайта құрылымдауды қамтиды. GLAS банктерді, заң фирмаларын, жеке капитал қорларын және корпоративтік қарыз алушыларды қоса алғанда, институционалдық клиенттерге қолдау көрсетеді. Штаб-пәтері Лондонда орналасқан және халықаралық кеңселер желісі арқылы жұмыс істейтін GLAS кредиттік желі, әкімшілік, кепілзат және төлем немесе фискалдық агент қызметтерін мәмілелерге арналған технологиялармен, ішкі заңгерлік сараптамамен және тәулік бойы қолдаумен ұштастырады. Компания әсіресе проблемалық, трансшекаралық және стандарттан тыс мәмілелерге назар аударады.

Senior Client Services Team Leader, Traded Loans — GLAS

Lead client services teams and oversee complex traded loan administration at GLAS, an institutional debt services provider. The role covers operational controls, risk escalation, team development and transaction servicing in a hybrid UK setting.

Сипаттама

  • Guide and support a Client Services sub-team.
  • Set priorities and manage individual and team workloads.
  • Oversee daily operations to meet deadlines, service standards, control requirements and client commitments.
  • Serve as the main escalation contact for complex trades, cash movements, documentation, client matters and operational risks.
  • Manage a smaller portfolio of complex traded loans as the primary operational contact for transaction parties.
  • Manage direct reports through regular one-to-ones, goal setting, coaching, feedback and development plans.
  • Assign transactions, trades and recurring duties across the team.
  • Track diaries, shared inboxes, work queues and lifecycle events.
  • Arrange cover for absences and raise staffing pressures and control gaps.
  • Oversee new-starter onboarding, training and cross-training.
  • Review and oversee or approve lifecycle events, payments, notices, calculations, settlements and system updates.
  • Review and approve transfers processed through ClearPar or offline.
  • Maintain Solvas, DebtDomain and other operational systems.
  • Oversee transfer fee billing, reconciliations, cash breaks, SSI checks and callback procedures.
  • Interpret facility agreements, transfer certificates, assignments and related documents.
  • Manage transfer requests and cash movements between borrowers and lenders.
  • Apply waterfall provisions, lender agreements, loss-sharing arrangements and letter-of-credit servicing requirements.
  • Handle complex enquiries from borrowers, lenders, counsel and clients.
  • Conduct or oversee due diligence covering fraud, money laundering, sanctions, financial risk and reputation risk.
  • Escalate incidents, payment issues, missed deadlines, unclear documentation and control failures.
  • Assist with incident investigations, root-cause analysis and corrective actions.
  • Work with Client Services leaders, global Team Leads and internal stakeholders.
  • Lead or contribute to process improvements and change initiatives.

Талаптар

  • Bring substantial experience in syndicated loans, loan agency, primary or secondary loan trading, or comparable financial services operations.
  • Demonstrate the ability to review complex work, manage operational risk and deliver accurately under tight deadlines.
  • Interpret facility and transfer documents confidently, identify unclear or non-standard terms, and determine when to escalate.
  • Experience with loan administration and settlement systems such as Solvas, ClearPar and DebtDomain is desirable.
  • Have preferably coached, mentored, supervised or line-managed colleagues.
  • Know traded deal servicing, transfers, cash movements, reconciliations and lifecycle events well.
  • Lead visibly and accountably, with a supportive and inclusive management approach.
  • Communicate clearly and confidently, including in challenging client or stakeholder discussions.
  • Solve problems proactively, challenge constructively, escalate appropriately and follow issues through to resolution.
  • Represent GLAS to a high standard.
  • Develop colleagues, strengthen controls and improve consistency across teams and locations.
  • Stay organised and resilient while handling competing deadlines in a fast-moving, growing business.
  • Bring strong attention to detail, sound judgement and the ability to distinguish urgent work from longer-term priorities.

Артықшылықтар

  • Base salary plus bonus
  • Hybrid working
  • 28 days of annual leave plus bank holidays
  • Long-service award
  • Private medical insurance
  • Private pension plan
  • Life insurance plan
  • Employee Assistance Programme (EAP)
  • Season ticket loan scheme
  • Annual eye examination
  • Gym membership discount
  • Career development and study support

Ұқсас жұмыс орындары

CACI International Inc

CrossBeam Product Director

CACI International Inc

Lead CACI’s CrossBeam optical communications portfolio, overseeing production and product growth. Drive new business capture and team performance across aerospace and defense.

Ашу
Sikla GmbH

Customer and Sales Support Specialist

Sikla GmbH
501 – 1 000 Қызметкерлер
КонсалтингЛогистикаӨндіріс

Support Sikla UK’s technical modular support systems business in Milton Keynes, handling customer and sales enquiries from quotation through delivery. Coordinate orders, documentation, logistics, and ERP administration with customers and internal teams.

Ашу
Newstel Worldwide

Part-Time Danish-Speaking Customer Service Agent (Portugal, Remote)

Newstel Worldwide

Provide remote customer support in Danish for Newstel’s multilingual BPO customers while meeting service and quality targets. This part-time role covers email, chat and phone enquiries from Portugal.

Ашу
Frühlingszwiebel

Customer Support and E-Commerce Operations Specialist

Frühlingszwiebel

Support customers and coordinate e-commerce operations for Frühlingszwiebel, a healthy nutrition startup. The role spans Shopify workflows, fulfillment, and operational projects.

Ашу
Konecta

Remote Customer Service Agent — Peru

Konecta

Provide customer support remotely for Konecta, helping businesses connect with their customers. The role offers work from home, fixed pay, commissions, and full payroll benefits.

Ашу
Gea Internacional

Remote Customer Retention Advisor, Claro — Peru

Gea Internacional
1 001 – 5 000 Қызметкерлер
SaaSКонсалтингЛогистика

Work remotely advising Claro customers who are considering switching carriers. Offer retention options and attend rotating shifts.

Ашу
Thermo Fisher Scientific

Senior Clarity PPM Systems Developer

Thermo Fisher Scientific

Lead Clarity PPM development and enterprise application support, including integrations, upgrades, and production troubleshooting. Support SOX controls, on-call operations, deployments, and technical knowledge transfer.

Ашу
Thermo Fisher Scientific

Senior Clarity PPM Systems Developer

Thermo Fisher Scientific

Lead development and support for Thermo Fisher Scientific’s Clarity PPM platform, including integrations, upgrades, and production releases. Provide advanced troubleshooting, technical governance, mentoring, and SOX-compliant operations.

Ашу
GFN

IT Trainer Trainee, System Integration

GFN

Train to teach system integration as an IT trainer, delivering practical instruction in line with the IHK curriculum. Help develop GFN’s digital education and career transition programs.

Ашу
Chargeflow

Customer-Facing Implementation Engineer

Chargeflow

Lead API integrations and enterprise onboarding for Chargeflow’s AI-powered chargeback and fraud platform. Manage customer implementations from contract signing through go-live in a hybrid role in Modi’in, Israel.

Ашу