Consumer Direct Care Network
Consumer Direct Care Network
Consumer Direct Care Network денсаулық сақтау мен HR технологиялары тоғысындағы бағытта жұмыс істеп, тұтынушы басқаратын үйде күтім көрсету қызметтерін қолдайды. Компанияның қызметтері жеке күтімін өзі ұйымдастыратын адамдарға өз бетінше басқарылатын қызметтердің операциялық жұмыстарын жүргізуге көмектеседі. Бұл қызметтерге күтім көрсетушілердің еңбекақысын есептеу, жұмыс беруші ретінде тіркеу және әкімшілендіру, оқыту, деректерді тексеру, талаптарға сәйкестікті қамтамасыз ету және күтім ресурстарымен байланыстыру кіреді. Компания тұтынушы басқаратын Medicaid және ұзақ мерзімді қызмет көрсетуге арналған осыған ұқсас бағдарламаларға қатысушыларды, сондай-ақ үйде көмек іздейтін адамдарды қолдайды және өз бетінше жұмыс істейтін күтім көрсетушілерге қажетті әкімшілік талаптар аясында қызмет етуге көмектеседі.

HR Investigations Specialist

Lead sensitive employee relations investigations and case resolution for a nationwide home and community-based care provider. Advise on policy, investigative findings, and appropriate employee actions.

Сипаттама

  • Manage intake, investigation, and resolution for HAD and AEN cases, assessing complex and sensitive information.
  • Analyze findings independently, develop recommendations aligned with policy, and carry out approved actions.
  • Manage the Employee Relations team inbox, interpreting policy to respond to inquiries or route them to others.
  • Handle APS-related inquiries as the primary contact, offering guidance, resolving issues when appropriate, and identifying when escalation or cross-functional consultation is needed.
  • Oversee IP suspensions and reinstatements in line with company practices.
  • Review unusual case circumstances and consult the Employee Relations Manager when a departure from standard protocol may be necessary.
  • Partner in administrative investigations as a neutral HR representative, ensuring records are complete, accurate, and consistent with investigative best practices.
  • Protect confidential information while handling complex employee relations matters with integrity and consistency.
  • Work flexible or extended hours as needed.
  • Carry out other duties as assigned.

Талаптар

  • Associate degree in human resources, business administration, communications, or a related area; equivalent experience is also accepted.
  • At least three years of experience in an HR coordinator, assistant, or specialist position.
  • An HR credential such as SHRM-CP or PHR is a plus.
  • Proficiency with Workday, SharePoint, and Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
  • Knowledge of HR practices, policies, and employment law.
  • Strong problem-solving and conflict-resolution skills, with a proactive approach.
  • Ability to collaborate in a team setting and remain flexible and focused on solutions.
  • Excellent written and verbal communication skills, including professional interaction with employees at all levels.
  • Strong organization and attention to detail, with the ability to manage multiple tasks and priorities.
  • Ability to handle sensitive and confidential information discreetly.
  • Self-motivated, adaptable, and results-oriented, with an interest in continuous improvement.
  • Ability to pass a background screening.
  • Reliable internet service for hybrid or remote work, if applicable.
  • Must be legally authorized to work in the United States; visa sponsorship and STEM OPT extensions are not available.

Артықшылықтар

  • A fulfilling role supporting others.
  • An engaging workplace centered on team unity.
  • The satisfaction of knowing your work makes a difference for the people served.
  • Professional training to support skill development and career growth.
  • Medical, dental, and vision insurance.
  • Vacation accrues at 3.07 hours per pay period and may be used once accrued.
  • Profit-sharing for employees in good standing.
  • Two paid floating holidays.
  • Nine paid federal holidays.
  • Paid safe sick time accrues at one hour for every 30 hours worked and may be used once accrued.
  • Instant earnings option.
  • 401(k) retirement plan with a discretionary company match.
  • Company-paid life insurance.
  • Supplemental life, accident, critical illness, and hospital coverage.
  • Short- and long-term disability coverage.
  • Paid parental leave.
  • Flexible spending account.
  • Employee assistance program.
  • Pet insurance.

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