Westpac New Zealand
Westpac New Zealand
5 001 – 10 000 Қызметкерлер
КонсалтингЛогистикаСақтандыру
Westpac New Zealand Жаңа Зеландия бойынша жеке тұлғаларға, бизнеске және институционалдық клиенттерге банктік және қаржылық қызметтер ұсынады. Оның қызметтері күнделікті шоттарды, кредиттік карталарды, тұрғын үй несиесін, KiwiSaver және басқа да инвестициялық өнімдерді, сақтандыруды, сондай-ақ бөлімшелердегі қолдаумен қатар цифрлық банкингті қамтиды. Ұйым агробизнес, туризм, бөлшек сауда және денсаулық сақтау сияқты салалардағы клиенттерге арналған бейімделген қаржылық шешімдерді де әзірлейді. Бұл банк ісі, технология, операциялық қызмет және клиентке бағытталған командаларда жұмыс істейтін адамдарға мүмкіндік береді.

Customer Service Representative – Wellington, On-Site

Support Westpac New Zealand customers across Wellington branches on a casual, on-call basis. Help resolve banking issues, use digital services, and provide compassionate customer care.

Сипаттама

  • Provide on-call coverage across Wellington branches
  • Help customers with financial services and everyday banking needs
  • Assist with access to online banking
  • Support customers with card disputes
  • Explain relevant regulatory requirements
  • Recommend suitable digital tools and services
  • Solve problems while adapting to changing customer needs
  • Create positive outcomes by ensuring customers feel heard, supported, and reassured

Талаптар

  • Relevant experience in customer service or administration
  • Comfort using digital tools and helping customers use them
  • Ability to manage competing priorities while remaining calm, composed, and focused on solutions
  • Knowledge of financial services, compliance, or regulated environments, or willingness to learn
  • Strong problem-solving skills and flexibility when customer needs change
  • A growth-oriented approach and interest in developing a long-term career
  • A CV and cover letter are required to apply

Артықшылықтар

  • Casual contract with work offered as required
  • Opportunities for career development
  • Support for talent development and professional growth
  • An inclusive environment with support for neurodivergent people and those with chronic health conditions or disabilities

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