Filterbuy үйлер мен кәсіпорындарға арналған ауыстырмалы ауа сүзгілерін жеткізеді. Компания әртүрлі өлшемдердегі, сүзгі түрлері мен тиімділік көрсеткіштері әр алуан өнімдердің кең таңдауын ұсынады. Filterbuy АҚШ-тағы өндірісті логистика және клиенттерге қолдау көрсету қызметтерімен ұштастырып, ауаны сүзуге арналған өнімдерді сатып алу мен алуды жеңілдетеді. 2013 жылы құрылған компания сапа мен қызмет көрсетуге бағытталған жұмыс үлгісі арқылы 501–1 000 қызметкері бар ұйымға дейін өсті.
Business Account Manager - Filterbuy - Remote United States
Manage Filterbuy’s air-filter and HVAC customer accounts through consultative sales and responsive support. Drive retention, account expansion, and revenue growth across assigned customers.
Сипаттама
- Build, maintain, and expand relationships with assigned grandfathered and house accounts
- Manage customer relationships, account development, and the end-to-end sales process
- Proactively engage customers by phone and email
- Learn each customer’s business, purchasing behavior, challenges, and objectives
- Recommend relevant products and solutions through active listening, discovery, and consultative selling
- Pursue upselling, cross-selling, higher order frequency or volume, new product adoption, account expansion, and re-engagement opportunities
- Follow up on quotes, leads, open opportunities, and customer requests to improve sales conversion
- Create account-growth plans and work toward established sales objectives
- Monitor Slack, email, and phone channels and respond promptly with practical solutions
- Resolve customer concerns while delivering knowledgeable, responsive service
- Prepare quotes, place orders, and review and process purchase orders
- Handle cancellations, returns, replacements, refunds, and special shipping requests
- Troubleshoot customer issues and provide effective resolutions
- Update the wholesale production queue each day as assigned
- Monitor plant channels for order and tracking information
- Keep CRM records and pipeline data accurate and current
- Participate in one-on-one, departmental, weekly sales, and other required meetings
- Contribute directly to revenue growth for the Business Team
Талаптар
- Working knowledge of air filters and HVAC systems
- Broad familiarity with CRM platforms and purchasing portals
- Strong working knowledge of Gmail and email systems
- General familiarity with JustCall, ZoomInfo, Google Suite, Microsoft 365, and Adobe Acrobat
- Ability to learn and use company systems, tools, processes, and procedures effectively
- Skills in consultative selling, customer discovery, account development, relationship management, upselling, and cross-selling
- Ability to manage leads, opportunities, and pipelines; follow up on quotes and proposals; negotiate effectively; and pursue revenue-growth opportunities
- Ability to create and execute account-growth strategies, explain product value and business solutions, and meet or exceed established sales goals
- Excellent interpersonal, verbal, and written communication skills
- Strong active-listening and rapport-building abilities
- Strong problem-solving and troubleshooting skills
- Strong organization, time management, attention to detail, accuracy, multitasking, and prioritization skills
- Ability to work independently and collaborate effectively with internal teams
- Proactive, organized, responsive, solutions-focused, and results-oriented approach
- Availability to work full time
Артықшылықтар
- 1% commission under the applicable company commission plan