SYNQONY GmbH
SYNQONY GmbH
51 – 200 Қызметкерлер
B2BSaaSҮкімет
SYNQONY GmbH айналмалы экономика, қалдықтар және қоршаған ортаны басқару салаларына арналған SaaS шешімдерін әзірлейді. Оның SYNQONY Suite платформасы муниципалитеттерге, коммерциялық қалдық тасымалдаушыларға және қоршаған ортаны қорғау органдарына операцияларды цифрландыруға, материал ағындарын басқаруға және электрондық дәлелдеу мен қадағалау процестерін жүргізуге көмектесетін david, emos, wastewatcher, komvor және ZEDAL сияқты өнімдерді біріктіреді. Өнімдер портфеліне контейнерлерді басқару, кәсіпорын операциялары мен есеп айырысу, электрондық қадағаланушылық, сондай-ақ муниципалдық қызметтерге арналған Qonny жасанды интеллект негізіндегі дауыстық боты кіреді. Автоматтандыруға, стандартталған цифрлық жұмыс процестеріне және салаға тән интеграцияларға бағытталған компанияның бағдарламалық жасақтамасы 120-дан астам қызметкерден тұратын командамен қатар шамамен 90 миллион тонна қалдық пен 12 миллион тапсырысты өңдеуді қолдайды.

B2B SaaS Account Manager – SYNQONY (Hybrid, Germany)

Manage the full customer lifecycle for B2B software accounts, from implementation and adoption through retention and expansion. Help organizations maximize the value of SYNQONY’s digital waste and environmental management platform.

Сипаттама

  • Manage an assigned portfolio of existing customers from onboarding through ongoing account development
  • Act as the primary contact throughout implementation, operational handover, and strategic partnership growth
  • Drive consistent platform adoption, customer satisfaction, and long-term account outcomes
  • Align Support, Product, Implementation, and other internal teams around customer needs
  • Coordinate go-live activities and guide customers into stable day-to-day operations
  • Spot account risks early and take action to reduce churn
  • Develop stronger relationships and broaden engagement across existing customers
  • Pursue relevant upsell and account-growth opportunities
  • Guide customers toward effective platform use, measurable ROI, and greater business value
  • Lead recurring business reviews and strategic account-planning discussions
  • Keep account plans, CRM data, and forecasts accurate and well organized
  • Own revenue growth and expansion across the existing customer portfolio
  • Help shape and execute the wider account growth strategy

Талаптар

  • Background in B2B SaaS, account management, customer success, or consulting
  • Track record of managing established customers or leading upsell initiatives
  • Solid grasp of software products and technology, with a strong interest in AI
  • Capacity to understand complex business models and process structures quickly
  • Self-directed, accountable working style with strong organizational discipline
  • Highly effective written, verbal, and presentation communication
  • Strong analytical skills and the ability to connect related business factors
  • Native-level, business-fluent German

Артықшылықтар

  • Work-from-home options and flexible hours to support work-life balance
  • Lean organizational structure with direct, efficient decision-making
  • Personalized learning and development support for professional growth
  • Team activities and an open, cooperative workplace culture
  • Modern technology stack and challenging digital transformation initiatives

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