Atento
Atento
Atento ұйымдарға бизнес-трансформация аутсорсингі (BTO) қызметтері арқылы клиенттермен жұмыс істеу операцияларын өзгертуге көмектеседі. Дәстүрлі BPO моделіне сүйене отырып, компания өнімділікті, бәсекеге қабілеттілікті және иеленудің жалпы құнын жақсарту үшін клиенттермен өзара әрекеттесуді, аналитиканы, автоматтандыруды, жасанды интеллект пен когнитивтік технологияларды және киберқауіпсіздікті біріктіреді. Оның қызметі қаржылық қызметтер, телекоммуникациялар, бөлшек сауда, коммуналдық қызметтер, денсаулық сақтау, автомобиль өнеркәсібі, медиа, саяхат және қонақжайлылық, сондай-ақ білім беру салаларын қамтиды. Бұл жұмысты Lean Six Sigma және дизайндық ойлау тәсілдері қолдайды.

AI Agent Engineer (Remote, Brazil)

Develop generative AI, LLM, and enterprise integration solutions as an AI Agent Engineer at Atento. Build scalable automations that support business transformation and customer experience.

Сипаттама

  • Build, configure, and deploy AI agents with specialized platforms and tools.
  • Connect AI agents to APIs, databases, CRMs, and other enterprise systems.
  • Improve agent performance through prompt tuning, configuration changes, and ongoing monitoring.
  • Collect technical and business requirements from clients and stakeholders.
  • Deliver demonstrations and proofs of concept to showcase solutions and capture feedback.
  • Plan and monitor projects to meet agreed delivery timelines.
  • Work closely with Product, Engineering, and Machine Learning teams.
  • Guide clients through AI adoption, including architecture, security, and scalability considerations.

Талаптар

  • Bachelor’s degree in Computer Science, Engineering, or a related discipline.
  • Substantial experience in software development, AI or machine learning engineering, or technical consulting.
  • Strong proficiency in Python and Golang.
  • Experience connecting systems through APIs, webhooks, and data pipelines.
  • Practical experience with AWS, Azure, or Google Cloud Platform.
  • Understanding of DevOps practices, including CI/CD and containerization.
  • Strong communication and client relationship management skills.
  • Analytical approach with effective problem-solving abilities.
  • Advanced spoken English.
  • Experience with generative AI, LLMs, prompt engineering, RAG architectures, AI agent frameworks, function calling, intelligent-agent orchestration, digital transformation, AI automation, and agile cross-functional work is preferred.

Артықшылықтар

  • Meal and/or food allowance
  • Life insurance
  • Funeral assistance
  • Childcare support or assistance for children with disabilities
  • Product discounts
  • Dental insurance
  • Health insurance
  • Discounts for gyms and sports facilities
  • Discounted courses through educational partnerships
  • Career development plan
  • Remote work

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