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Coordinate digital marketing for Arc’teryx across Australia and New Zealand, supporting its outdoor apparel business. Manage CRM, ecommerce, paid media, email and other digital campaigns.
Deschide
Atento ajută organizațiile să își transforme operațiunile de relații cu clienții prin servicii de externalizare a transformării afacerii (BTO). Pornind de la modelul tradițional de externalizare a proceselor de afaceri (BPO), compania combină interacțiunea cu clienții, analiza datelor, automatizarea, inteligența artificială și tehnologiile cognitive, precum și securitatea cibernetică, pentru a îmbunătăți performanța, competitivitatea și costul total de deținere. Activitatea sa acoperă domenii precum serviciile financiare, telecomunicațiile, comerțul cu amănuntul, utilitățile, sănătatea, industria auto, mass-media, turismul și ospitalitatea, precum și educația, cu sprijinul abordărilor Lean Six Sigma și design thinking.
AI Agent Engineer (Remote, Brazil)
Develop generative AI, LLM, and enterprise integration solutions as an AI Agent Engineer at Atento. Build scalable automations that support business transformation and customer experience.
Descriere
- Build, configure, and deploy AI agents with specialized platforms and tools.
- Connect AI agents to APIs, databases, CRMs, and other enterprise systems.
- Improve agent performance through prompt tuning, configuration changes, and ongoing monitoring.
- Collect technical and business requirements from clients and stakeholders.
- Deliver demonstrations and proofs of concept to showcase solutions and capture feedback.
- Plan and monitor projects to meet agreed delivery timelines.
- Work closely with Product, Engineering, and Machine Learning teams.
- Guide clients through AI adoption, including architecture, security, and scalability considerations.
Cerințe
- Bachelor’s degree in Computer Science, Engineering, or a related discipline.
- Substantial experience in software development, AI or machine learning engineering, or technical consulting.
- Strong proficiency in Python and Golang.
- Experience connecting systems through APIs, webhooks, and data pipelines.
- Practical experience with AWS, Azure, or Google Cloud Platform.
- Understanding of DevOps practices, including CI/CD and containerization.
- Strong communication and client relationship management skills.
- Analytical approach with effective problem-solving abilities.
- Advanced spoken English.
- Experience with generative AI, LLMs, prompt engineering, RAG architectures, AI agent frameworks, function calling, intelligent-agent orchestration, digital transformation, AI automation, and agile cross-functional work is preferred.
Beneficii
- Meal and/or food allowance
- Life insurance
- Funeral assistance
- Childcare support or assistance for children with disabilities
- Product discounts
- Dental insurance
- Health insurance
- Discounts for gyms and sports facilities
- Discounted courses through educational partnerships
- Career development plan
- Remote work
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