Atento
Atento
Atento बिज़नेस ट्रांसफ़ॉर्मेशन आउटसोर्सिंग (BTO) सेवाओं के माध्यम से संगठनों को ग्राहक संचालन में बदलाव लाने में सहायता करता है। पारंपरिक BPO मॉडल के आधार पर कंपनी ग्राहक सहभागिता, एनालिटिक्स, ऑटोमेशन, AI और संज्ञानात्मक तकनीकों तथा साइबर सुरक्षा को एकीकृत करती है, ताकि प्रदर्शन और प्रतिस्पर्धात्मकता बेहतर हो तथा स्वामित्व की कुल लागत कम हो। इसकी सेवाएँ वित्तीय सेवाओं, दूरसंचार, खुदरा, उपयोगिता सेवाओं, स्वास्थ्य सेवा, ऑटोमोटिव, मीडिया, यात्रा और आतिथ्य तथा शिक्षा क्षेत्रों तक फैली हैं। इन कार्यों में Lean Six Sigma और डिज़ाइन थिंकिंग पद्धतियों का भी सहयोग लिया जाता है।

AI Agent Engineer (Remote, Brazil)

Develop generative AI, LLM, and enterprise integration solutions as an AI Agent Engineer at Atento. Build scalable automations that support business transformation and customer experience.

विवरण

  • Build, configure, and deploy AI agents with specialized platforms and tools.
  • Connect AI agents to APIs, databases, CRMs, and other enterprise systems.
  • Improve agent performance through prompt tuning, configuration changes, and ongoing monitoring.
  • Collect technical and business requirements from clients and stakeholders.
  • Deliver demonstrations and proofs of concept to showcase solutions and capture feedback.
  • Plan and monitor projects to meet agreed delivery timelines.
  • Work closely with Product, Engineering, and Machine Learning teams.
  • Guide clients through AI adoption, including architecture, security, and scalability considerations.

आवश्यकताएँ

  • Bachelor’s degree in Computer Science, Engineering, or a related discipline.
  • Substantial experience in software development, AI or machine learning engineering, or technical consulting.
  • Strong proficiency in Python and Golang.
  • Experience connecting systems through APIs, webhooks, and data pipelines.
  • Practical experience with AWS, Azure, or Google Cloud Platform.
  • Understanding of DevOps practices, including CI/CD and containerization.
  • Strong communication and client relationship management skills.
  • Analytical approach with effective problem-solving abilities.
  • Advanced spoken English.
  • Experience with generative AI, LLMs, prompt engineering, RAG architectures, AI agent frameworks, function calling, intelligent-agent orchestration, digital transformation, AI automation, and agile cross-functional work is preferred.

लाभ

  • Meal and/or food allowance
  • Life insurance
  • Funeral assistance
  • Childcare support or assistance for children with disabilities
  • Product discounts
  • Dental insurance
  • Health insurance
  • Discounts for gyms and sports facilities
  • Discounted courses through educational partnerships
  • Career development plan
  • Remote work

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