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Community Sports Partners
Community Sports Partners
11 – 50 Employees
B2CSports
Community Sports Partners operates premium indoor and outdoor sports facilities and community programs in Mississauga, Ontario. Its venues include professional-grade turf fields, gymnasiums, LED lighting, bleachers, and supporting amenities for sports such as soccer, rugby, field hockey, basketball, and volleyball. The organization serves youth and adult athletes through programs and leagues including SportStars, HoopStars, Mississauga Soccer, and Volleyball Mississauga. It also coordinates facility rentals, tournaments, and training bookings through an online reservation system and the RecRivals app, which provides real-time availability and reservation management. Its primary facilities are located at Applewood Heights and Gordon Graydon.
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Sports Sales Coordinator, Email and SMS Marketing

Coordinate email and SMS campaigns, sports facility sales, and pickup-game operations for Community Sports Partners. Manage bookings and customer follow-up to support repeat participation across Latin America.

ARArgentinaCOColombia
$800 – $1,000 / month
RemoteFull-timeMiddleSeniorEnglish RequiredSales

Description

  • Plan and deliver email and SMS campaigns for facility bookings, pickup games, registrations and offers
  • Segment audiences using location, sport, interests, booking history and engagement
  • Build and refine welcome, lead follow-up, booking recovery, reminder, repeat-booking and win-back automations
  • Write clear English copy and adapt brand assets for mobile-friendly emails
  • Check audiences, dates, time zones, prices, links, personalization and suppression rules before campaigns launch
  • Monitor delivery failures, bounces, complaints and opt-outs, while maintaining consent records and healthy contact lists
  • Test messages, timing, offers and customer journeys; report enquiries, paid bookings, repeat participation, revenue and engagement
  • Keep facility inventory, availability, capacity and approved pricing accurate
  • Handle sports-space enquiries, suggest available options, prepare approved quotes and follow bookings through payment confirmation
  • Manage the sales pipeline, record customer commitments and follow up on renewals and repeat bookings
  • Confirm availability and exceptions with operations before making promises, and escalate pricing, terms or conflicts beyond delegated authority
  • Create and update pickup-game listings with location, schedule, capacity, pricing and player instructions
  • Track registrations and fill levels, and contact targeted audiences to fill open places
  • Coordinate with local hosts and venue contacts
  • Answer player questions, manage waitlists and communicate approved changes
  • Flag games with low enrollment, host shortages or venue issues, and escalate cancellation, refund or safety decisions
  • Track attendance, feedback and repeat participation to improve future games
  • Learn inventory, customer journeys and processes; review campaigns and establish follow-up and quality-check routines
  • Own the campaign calendar, sales pipeline, priority automations and pickup-game coordination

Requirements

  • Experience creating email campaigns and automations
  • Practical experience with SMS marketing
  • Strong written and spoken English for conversations with North American customers
  • Confidence following up with leads, explaining offers and asking for bookings
  • Careful attention to schedules, prices, customer records and competing deadlines
  • Experience using a CRM and an email or SMS platform such as Klaviyo, ActiveCampaign, HubSpot, Mailchimp or similar
  • Ability to use spreadsheets and reports to assess conversion, bookings and campaign performance
  • Reliable communicator who takes responsibility for the next step until issues are resolved
  • Availability to work evenings and weekends on Toronto/Eastern time
  • Experience in sports, venue bookings, inside sales, event coordination, customer service or ecommerce retention is an advantage
  • Completion of the Culture Index survey is required
  • Completion of the Criteria GAME assessment in English is required
  • Remove customer data and confidential employer information from submitted examples

Benefits

  • Remote work from Latin America
  • Monthly base salary of US$800–US$1,000, depending on experience
  • Expected variable commissions of US$500–US$1,000
  • Expected total monthly compensation of US$1,300–US$2,000
  • Evening and weekend work schedule
  • Commission terms agreed before hiring

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