Community Sports Partners administrează baze sportive interioare și exterioare premium și programe comunitare în Mississauga, Ontario. Facilitățile sale includ terenuri cu gazon de nivel profesionist, săli de sport, iluminat LED, tribune și dotări auxiliare pentru sporturi precum fotbal, rugby, hochei pe iarbă, baschet și volei. Organizația îi deservește pe sportivii tineri și adulți prin programe și ligi precum SportStars, HoopStars, Mississauga Soccer și Volleyball Mississauga. De asemenea, coordonează închirieri de facilități, turnee și rezervări pentru antrenamente printr-un sistem de rezervări online și aplicația RecRivals, care oferă disponibilitate în timp real și gestionarea rezervărilor. Facilitățile sale principale sunt situate în Applewood Heights și Gordon Graydon.
Sports Sales Coordinator, Email and SMS Marketing
Coordinate email and SMS campaigns, sports facility sales, and pickup-game operations for Community Sports Partners. Manage bookings and customer follow-up to support repeat participation across Latin America.
Argentina
Columbia800 $ – 1.000 $ / lună
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăVânzăriDescriere
- Plan and deliver email and SMS campaigns for facility bookings, pickup games, registrations and offers
- Segment audiences using location, sport, interests, booking history and engagement
- Build and refine welcome, lead follow-up, booking recovery, reminder, repeat-booking and win-back automations
- Write clear English copy and adapt brand assets for mobile-friendly emails
- Check audiences, dates, time zones, prices, links, personalization and suppression rules before campaigns launch
- Monitor delivery failures, bounces, complaints and opt-outs, while maintaining consent records and healthy contact lists
- Test messages, timing, offers and customer journeys; report enquiries, paid bookings, repeat participation, revenue and engagement
- Keep facility inventory, availability, capacity and approved pricing accurate
- Handle sports-space enquiries, suggest available options, prepare approved quotes and follow bookings through payment confirmation
- Manage the sales pipeline, record customer commitments and follow up on renewals and repeat bookings
- Confirm availability and exceptions with operations before making promises, and escalate pricing, terms or conflicts beyond delegated authority
- Create and update pickup-game listings with location, schedule, capacity, pricing and player instructions
- Track registrations and fill levels, and contact targeted audiences to fill open places
- Coordinate with local hosts and venue contacts
- Answer player questions, manage waitlists and communicate approved changes
- Flag games with low enrollment, host shortages or venue issues, and escalate cancellation, refund or safety decisions
- Track attendance, feedback and repeat participation to improve future games
- Learn inventory, customer journeys and processes; review campaigns and establish follow-up and quality-check routines
- Own the campaign calendar, sales pipeline, priority automations and pickup-game coordination
Cerințe
- Experience creating email campaigns and automations
- Practical experience with SMS marketing
- Strong written and spoken English for conversations with North American customers
- Confidence following up with leads, explaining offers and asking for bookings
- Careful attention to schedules, prices, customer records and competing deadlines
- Experience using a CRM and an email or SMS platform such as Klaviyo, ActiveCampaign, HubSpot, Mailchimp or similar
- Ability to use spreadsheets and reports to assess conversion, bookings and campaign performance
- Reliable communicator who takes responsibility for the next step until issues are resolved
- Availability to work evenings and weekends on Toronto/Eastern time
- Experience in sports, venue bookings, inside sales, event coordination, customer service or ecommerce retention is an advantage
- Completion of the Culture Index survey is required
- Completion of the Criteria GAME assessment in English is required
- Remove customer data and confidential employer information from submitted examples
Beneficii
- Remote work from Latin America
- Monthly base salary of US$800–US$1,000, depending on experience
- Expected variable commissions of US$500–US$1,000
- Expected total monthly compensation of US$1,300–US$2,000
- Evening and weekend work schedule
- Commission terms agreed before hiring